Journal SINTA 1
Nurse Manager Competency Model in a Teaching Hospital
Jurnal Ners · Vol. 16 No. 1 (2021) · pp. 81–88
- ISSN
- 2502-5791, 1858-3598
- Published
- 2021-04-30
- Publisher
- Universitas Airlangga
- Language
- eng
Abstract
Introduction: Nurse managers in carrying out their duties must have a variety of competencies, one of which is managerial competencies. A model of competency for nurse managers will assist them in shaping their roles as managers in a teaching hospital. This study aims to develop the managerial competency model for nurse managers at the teaching hospital.Methods: The research design used in this study was action research. This research was conducted with 20 nurse managers who work at inpatient wards of the teaching hospital. Participants were selected by purposive sampling approach and have accepted to participate in the research. The data were obtained by using interview through focus groups discussions. The content analysis method was employed for analyzing the data. Results: This study found six domains of managerial competencies of nurse managers: 1) provision of patient care (assignment methods, clinical excellence, collaborators, patient safety, evidence-based practice), 2) resource management (personnel management, information and technology management, equipment management, supplies management), 3) leadership (commitment, conflict resolution, negotiator, role model, professional mentor, initiator, motivator), 4) self and staff development (effective communication skills, interpersonal relationship skills, tridharma function of nurses), 5) customer and service orientation (team builder, customer service, quality improvement), and 6) function of preceptorships (basic teaching skills, clinical skills). These 24 fundamental competencies are rooted in caring foundation.Conclusion: Nurse managers in teaching hospitals should possess a set of managerial competencies to perform their optimal roles in order to achieve the unit goals. This model will provide comprehensive and solid ways for nurse managers to improve their performance. Therefore, the set of nurse manager competencies needs to be standardized across the setting.
Keywords
Collaboration network of the authors
21 authors · 42 co-authorship links · 22 across different organisations
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- Universitas Sumatera Utara
- Bandung Institute of Technology
- Kementerian Kesehatan Republik Indonesia
- Indonesia University of Education
- Universitas Airlangga
- Universitas Gadjah Mada
- Universitas Muhammadiyah Surabaya
- Affiliation unknown
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Cholina Trisa Siregar | Universitas Sumatera Utara | 2 |
| Indah Yuni Astutik | Affiliation unknown | 1 |
| Fitri Rokhmalia | Affiliation unknown | 1 |
| Faikoh Kurratun Fajriah | Kementerian Kesehatan Republik Indonesia | 1 |
| Ernita Sari | Kementerian Kesehatan Republik Indonesia | 1 |
| Linda Amalia | Indonesia University of Education | 1 |
| I Ketut Adnyana | Bandung Institute of Technology | 1 |
| Kusnandar Anggadiredja | Bandung Institute of Technology | 1 |
| Lisna Anisa Fitriana | Indonesia University of Education | 1 |
| Nazhifa Ufamy | Bandung Institute of Technology | 1 |
| Bustami Syam | Universitas Sumatera Utara | 1 |
| Joko Sutejo | Universitas Sumatera Utara | 1 |
| Busakorn Punthmatharith | Universitas Sumatera Utara | 1 |
| Ladawan Prateepchaikul | Universitas Sumatera Utara | 1 |
| Nursalam Nursalam | Universitas Airlangga | 1 |
| Diah Priyantini | Universitas Muhammadiyah Surabaya | 1 |
| Rifky Octavia Pradipta | Universitas Airlangga | 1 |
| Elsi Dwi Hapsari | Universitas Gadjah Mada | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.