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Pelaksanaan Prinsip Akuntabilitas Dalam Meningkatkan Kualitas Pelayanan Publik (Studi Pada Kantor Camat Dangia Kabupaten Kolaka Timur)

REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional · Vol. 7 No. 1 (2021) · pp. 28–35

DOI
10.33772/rzp.v7i1.19925
ISSN
2460-058X
Published
2021-03-24
Publisher
Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo
Language
eng
License
creativecommons.org/licenses/by/4.0

Abstract

The problem in this research is how the implementation of the principle of accountability in improving the quality of public services at the Dangia sub-district office in the East Kolaka Regency. The purpose to be achieved in this study is to find out the Implementation of the Principles of Accountability in Improving the Quality of Public Services at the Dangia District Head Office in East Kolaka Regency. This research was conducted at the Dangia Sub-District Head Office in East Kolaka Regency where, the Informants in this study were the heads of the Dangia Sub-District Office, the Sub-District Secretary and several Communities in Dangia Sub-District, East Kolaka Regency. Data collection techniques in this research are using interview and observation methods. The data analysis technique in this study uses primary data and secondary data, the data collected will be analyzed qualitatively. The indicators used to measure the Implementation of the Principles of Accountability in Improving the Quality of Public Services include: Legal Accountability, Performance Accountability, Program Accountability, Policy Accountability, Financial Accountability, Awareness Factors, Rule Factors, Organizational Factors, Organizational Factors, Skill Factors and Means Factors.The results of the research based on these indicators show that the Implementation of the Principles of Accountability in Improving the Quality of Public Services at the Dangia Sub-District Head Office in East Kolaka District has been well implemented, but there are still some things that need to be corrected, namely in terms of employee discipline and facilities/ infrastructure. inadequate so that it becomes a problem in the process of public service.

Keywords

Collaboration network of the authors

31 authors · 63 co-authorship links · 2 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Halu Oleo
  • National Research and Innovation Agency
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Erni QomariyahAffiliation unknown3
Sartono SartonoUniversitas Halu Oleo2
Taufik TaufikNational Research and Innovation Agency2
Amriani YusufAffiliation unknown1
Asriani AsrianiAffiliation unknown1
Jopang JopangUniversitas Halu Oleo1
La IbaAffiliation unknown1
Rilmi RuhaniahAffiliation unknown1
Yeyen Aknes SaputriAffiliation unknown1
Shally Amalia Nur’ainiAffiliation unknown1
Aminuddin AminuddinAffiliation unknown1
Suriyani SuriyaniAffiliation unknown1
Retno Wulan SariAffiliation unknown1
Muhammad YusufUniversitas Halu Oleo1
Amand FirnandaAffiliation unknown1
Serlin SerlinAffiliation unknown1
Jamal BakeAffiliation unknown1
Muh FadillahAffiliation unknown1
H. JustawanAffiliation unknown1
Wa MilaAffiliation unknown1
Mazriani MazrianiAffiliation unknown1
Dandy DandyAffiliation unknown1
Gunawan GunawanUniversitas Halu Oleo1
Milyani MilyaniAffiliation unknown1
Ulfa DillaAffiliation unknown1
Rahman RahmanAffiliation unknown1
Husnul KhatimahAffiliation unknown1
Nurlaila AlnurAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/rezpublica/oai, first harvested 31 Oct 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">Pelaksanaan Prinsip Akuntabilitas Dalam Meningkatkan Kualitas Pelayanan Publik  (Studi Pada Kantor Camat Dangia Kabupaten Kolaka Timur)</dc:title>
	<dc:creator>Musayyana, Musayyana</dc:creator>
	<dc:creator>Justawan, Justawan</dc:creator>
	<dc:creator>Manguntara, La</dc:creator>
	<dc:subject xml:lang="en-US">Public Administration</dc:subject>
	<dc:subject xml:lang="en-US">Accountability; Quality of Public Service</dc:subject>
	<dc:description xml:lang="en-US">The problem in this research is how the implementation of the principle of accountability in improving the quality of public services at the Dangia sub-district office in the East Kolaka Regency. The purpose to be achieved in this study is to find out the Implementation of the Principles of Accountability in Improving the Quality of Public Services at the Dangia District Head Office in East Kolaka Regency. This research was conducted at the Dangia Sub-District Head Office in East Kolaka Regency where, the Informants in this study were the heads of the Dangia Sub-District Office, the Sub-District Secretary and several Communities in Dangia Sub-District, East Kolaka Regency. Data collection techniques in this research are using interview and observation methods. The data analysis technique in this study uses primary data and secondary data, the data collected will be analyzed qualitatively. The indicators used to measure the Implementation of the Principles of Accountability in Improving the Quality of Public Services include: Legal Accountability, Performance Accountability, Program Accountability, Policy Accountability, Financial Accountability, Awareness Factors, Rule Factors, Organizational Factors, Organizational Factors, Skill Factors and Means Factors.The results of the research based on these indicators show that the Implementation of the Principles of Accountability in Improving the Quality of Public Services at the Dangia Sub-District Head Office in East Kolaka District has been well implemented, but there are still some things that need to be corrected, namely in terms of employee discipline and facilities/ infrastructure. inadequate so that it becomes a problem in the process of public service.</dc:description>
	<dc:publisher xml:lang="en-US">Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2021-03-24</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:type xml:lang="en-US">qualitative method</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/rezpublica/article/view/19925</dc:identifier>
	<dc:identifier>10.33772/rzp.v7i1.19925</dc:identifier>
	<dc:source xml:lang="en-US">REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan &amp; Hubungan Internasional; Vol 7, No 1 (2021): Maret - Mei; 28-35</dc:source>
	<dc:source>2460-058X</dc:source>
	<dc:source>10.33772/rzp.v7i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/rezpublica/article/view/19925/pdf</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2021 Musayyana Musayyana, Justawan Justawan, La Manguntara</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>