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DAMPAK PENGGUNAAN TEKNOLOGI WEBSITE TERHADAP PENINGKATAN KUALITAS LAYANAN PUBLIK PADA KANTOR CAMAT KADIA KOTA KENDARI

Journal Publicuho · Vol. 3 No. 3 (2020) · pp. 372–380

DOI
10.35817/jpu.v3i3.14011
ISSN
2621-1351, 2685-0729
Published
2020-09-25
Publisher
Universitas Halu Oleo
Language
eng
License
creativecommons.org/licenses/by/4.0

Abstract

This study aims to provide an overview of the impact of technology use, namely the website at the Kadia sub-district office in the framework of improving the quality of public services. The research method used is a qualitative method with a triangulation approach, namely observation, interviews, and written or archived data. The results show that the use of website technology in Kadia sub-district is a strategic step in responding to challenges in the era of governance development and improving the quality of digital technology-based public services. Ease of information dissemination and data integration between villages and districts are advantages that should facilitate public access. This situation should be able to change the mindset of all parties, both government officials and the public, which will lead to a more effective and efficient quality of public services. However, the impact of website technology has not yet been seen on improving the quality of public services. this is because the public's knowledge is still low regarding the existence of the sub-district website and how to use it, and also the lack of socialization of the sub-district website by the sub-district government to the Kadia community.

Keywords

Collaboration network of the authors

3 authors · 2 co-authorship links

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  • Institut Agama Islam Negeri Kendari
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
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Co-authorOrganisationJoint articles
Hasrullah HasrullahInstitut Agama Islam Negeri Kendari1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/PUBLICUHO/oai, first harvested 31 Oct 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">DAMPAK PENGGUNAAN TEKNOLOGI WEBSITE  TERHADAP PENINGKATAN KUALITAS LAYANAN PUBLIK PADA KANTOR CAMAT KADIA KOTA KENDARI</dc:title>
	<dc:creator>Attamimi, Ulfah</dc:creator>
	<dc:creator>Ahmad, Riston G.</dc:creator>
	<dc:subject xml:lang="en-US">public administration</dc:subject>
	<dc:subject xml:lang="en-US">District government; Public services; Quality of service; Website technology</dc:subject>
	<dc:description xml:lang="en-US">This study aims to provide an overview of the impact of technology use, namely the website at the Kadia sub-district office in the framework of improving the quality of public services. The research method used is a qualitative method with a triangulation approach, namely observation, interviews, and written or archived data. The results show that the use of website technology in Kadia sub-district is a strategic step in responding to challenges in the era of governance development and improving the quality of digital technology-based public services. Ease of information dissemination and data integration between villages and districts are advantages that should facilitate public access. This situation should be able to change the mindset of all parties, both government officials and the public, which will lead to a more effective and efficient quality of public services. However, the impact of website technology has not yet been seen on improving the quality of public services. this is because the public's knowledge is still low regarding the existence of the sub-district website and how to use it, and also the lack of socialization of the sub-district website by the sub-district government to the Kadia community.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2020-09-25</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:type xml:lang="en-US">kualitatif</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/PUBLICUHO/article/view/14011</dc:identifier>
	<dc:identifier>10.35817/jpu.v3i3.14011</dc:identifier>
	<dc:source xml:lang="en-US">Journal Publicuho; Vol 3, No 3 (2020): August - October; 372-380</dc:source>
	<dc:source>2621-1351</dc:source>
	<dc:source>2685-0729</dc:source>
	<dc:source>10.35817/jpu.v3i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/PUBLICUHO/article/view/14011/pdf</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2020 Ulfah Attamimi, Riston G. Ahmad</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>