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Pengaruh E-Payment Trust terhadap Minat Transaksi pada E-Marketplace Menggunakan Framework Technology Acceptance Model (TAM) 3

Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK) · Vol. 8 No. 5 (2021) · pp. 977–986

DOI
10.25126/jtiik.2021855212
ISSN
2528-6579, 2355-7699
Published
2021-10-21
Publisher
Fakultas Ilmu Komputer, Universitas Brawijaya
Language
id

Abstract

Transaksi melalui e-Marketplace dilakukan menggunakan transaksi pembayaran secara digital yang disebut sebagai layanan e-Payment. Oleh karena itu, e-Payment memegang peranan penting dalam proses transaksi jual beli pada e-Marketplace khususnya dalam transaksi pembayaran. Seringkali pengguna memiliki kekhawatiran tersendiri dalam melakukan transaksi pembayaran menggunakan e-Payment, salah satu kekhawatiran paling mendasar adalah mengenai jaminan integritas keamanan data dan privasi data pelanggan. Kepercayaan pengguna dipandang menjadi suatu resiko besar yang dapat memberikan pengaruh terhadap minat pembelian pada e-Marketplace. Melalui penelitian ini, akan dianalisis bagaimana tingkat pengaruh kepercayaan pengguna pada e-Payment di Indonesia terhadap transaksi pada e-Marketplace memakai metode Technology Acceptance Model (TAM) versi 3. Hasil penelitian ini merupakan bahan evaluasi bagi vendor e-Marketplace guna melakukan analisis seberapa sering pengguna melakukan transaksi di dalam e-Marketplace sehingga semakin memberikan kepercayaan pengguna untuk melakukan transaksi menggunakan layanan e-Payment. AbstractTransactions through e-Marketplace are carried out using digital payment transactions or commonly referred to as e-Payments. Therefore, e-Payment plays an important role in the process of buying and selling transactions on the e-Marketplace, especially in payment transactions. Often users have their own concerns in making payment transactions using e-Payment, one of the most basic concerns is about guaranteeing data security integrity and customer data privacy. User trust is seen as a big risk that can have an influence on buying interest in the e-Marketplace. Through this research, it will be analyzed how the level of influence of user trust in e-Payment in Indonesia on the impact of purchases on e-Marketplace using the Technology Acceptance Model 3 (TAM 3) framework. The results of this study can be used as evaluation material for e-Marketplace vendors to analyze how often users make transactions in the e-Marketplace so that it gives more confidence to users to make transactions using e-Payment services.

Collaboration network of the authors

40 authors · 158 co-authorship links · 44 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Satya Wacana Christian University
  • Universitas Raharja
  • Universitas Buana Perjuangan Karawang
  • Universitas Buddhi Dharma
  • State University of Semarang
  • Atma Jaya Catholic University of Indonesia
  • STMIK IKMI Cirebon
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Danny ManonggaSatya Wacana Christian University9
Kristoko Dwi HartomoSatya Wacana Christian University7
Untung RahardjaAffiliation unknown7
Qurotul AiniUniversitas Raharja5
Hendry HendrySatya Wacana Christian University4
Adi SetiawanSatya Wacana Christian University3
Iwan SetyawanSatya Wacana Christian University3
Ade IrianiSatya Wacana Christian University3
Ninda LutfianiUniversitas Raharja3
Sutarto WijonoAffiliation unknown3
Theophilus WellemAffiliation unknown2
April Firman DaruState University of Semarang2
HenderiAffiliation unknown2
Yerik Afrianto SinggalenAtma Jaya Catholic University of Indonesia2
Iwan SetiawanSatya Wacana Christian University2
Ahmad FauziSTMIK IKMI Cirebon2
Baenil HudaSatya Wacana Christian University2
April Lia HanantoUniversitas Buana Perjuangan Karawang2
Tukino TukinoUniversitas Buana Perjuangan Karawang2
Untung RahardjaUniversitas Raharja1
Sulistio SulistioUniversitas Raharja1
Lyonly Evany TomasoaSatya Wacana Christian University1
Josua Josen A. LimbongSatya Wacana Christian University1
Eko SediyonoSatya Wacana Christian University1
Fian Yulio SantosoSatya Wacana Christian University1
Benny DaniawanUniversitas Buddhi Dharma1
Krismiyati KrismiyatiAffiliation unknown1
Sutarto WijonoAffiliation unknown1
Krismiyati KrismiyatiAffiliation unknown1
Theophilus WellemAffiliation unknown1
Marcho Oknivan TumbadeSatya Wacana Christian University1
Joanito Agili LopoSatya Wacana Christian University1
Hanna Arini ParhusipSatya Wacana Christian University1
Didit Budi NugrohoSatya Wacana Christian University1
Istiarsi Saptuti Sri KawuryanAffiliation unknown1
Delvian Christoper KhoAffiliation unknown1
Dwi ApriliasariAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://jtiik.ub.ac.id/index.php/jtiik/en/oai, first harvested 27 Oct 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="id">Pengaruh E-Payment Trust terhadap Minat Transaksi pada E-Marketplace Menggunakan Framework Technology Acceptance Model (TAM) 3</dc:title>
	<dc:creator xml:lang="id">Lestari, Merryana</dc:creator>
	<dc:creator xml:lang="id">Purnomo, Hindriyanto Dwi</dc:creator>
	<dc:creator xml:lang="id">Sembiring, Irwan</dc:creator>
	<dc:description xml:lang="id">Transaksi melalui e-Marketplace dilakukan menggunakan transaksi pembayaran secara digital yang disebut sebagai layanan e-Payment. Oleh karena itu, e-Payment memegang peranan penting dalam proses transaksi jual beli pada e-Marketplace khususnya dalam transaksi pembayaran. Seringkali pengguna memiliki kekhawatiran tersendiri dalam melakukan transaksi pembayaran menggunakan e-Payment, salah satu kekhawatiran paling mendasar adalah mengenai jaminan integritas keamanan data dan privasi data pelanggan. Kepercayaan pengguna dipandang menjadi suatu resiko besar yang dapat memberikan pengaruh terhadap minat pembelian pada e-Marketplace. Melalui penelitian ini, akan dianalisis bagaimana tingkat pengaruh kepercayaan pengguna pada e-Payment di Indonesia terhadap transaksi pada e-Marketplace memakai metode Technology Acceptance Model (TAM) versi 3. Hasil penelitian ini merupakan bahan evaluasi bagi vendor e-Marketplace guna melakukan analisis seberapa sering pengguna melakukan transaksi di dalam e-Marketplace sehingga semakin memberikan kepercayaan pengguna untuk melakukan transaksi menggunakan layanan e-Payment. AbstractTransactions through e-Marketplace are carried out using digital payment transactions or commonly referred to as e-Payments. Therefore, e-Payment plays an important role in the process of buying and selling transactions on the e-Marketplace, especially in payment transactions. Often users have their own concerns in making payment transactions using e-Payment, one of the most basic concerns is about guaranteeing data security integrity and customer data privacy. User trust is seen as a big risk that can have an influence on buying interest in the e-Marketplace. Through this research, it will be analyzed how the level of influence of user trust in e-Payment in Indonesia on the impact of purchases on e-Marketplace using the Technology Acceptance Model 3 (TAM 3) framework. The results of this study can be used as evaluation material for e-Marketplace vendors to analyze how often users make transactions in the e-Marketplace so that it gives more confidence to users to make transactions using e-Payment services.</dc:description>
	<dc:publisher xml:lang="en">Fakultas Ilmu Komputer, Universitas Brawijaya</dc:publisher>
	<dc:date>2021-10-21</dc:date>
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	<dc:identifier>10.25126/jtiik.2021855212</dc:identifier>
	<dc:source xml:lang="id">Jurnal Teknologi Informasi dan Ilmu Komputer; Vol 8 No 5: Oktober 2021; 977-986</dc:source>
	<dc:source xml:lang="en">Jurnal Teknologi Informasi dan Ilmu Komputer; Vol. 8 No. 5: Oktober 2021; 977-986</dc:source>
	<dc:source>2528-6579</dc:source>
	<dc:source>2355-7699</dc:source>
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	<dc:rights xml:lang="en">Copyright (c) 2021 Jurnal Teknologi Informasi dan Ilmu Komputer</dc:rights>
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