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Analysis of Operational Service Performance of Terminal II New Makassar Container Port

Analisis Kinerja Pelayanan Operasional Terminal II Pelabuhan Petikemas New Makassar

Zona Laut Jurnal Inovasi Sains Dan Teknologi Kelautan · Vol. ume No. vember (2023) · pp. 227–232

DOI
10.62012/zl.v4i3.27785
ISSN
2721-5717, 2747-2124
Published
2023-11-09
Publisher
Departemen Teknik Kelautan Universitas Hasanuddin
Language
id
License
creativecommons.org/licenses/by/4.0

Abstract

English

Ports influence local economic development and facilitate the flow of commodity distribution between regions. Ports become drivers of regional development supported by optimal logistics system performance. Seeing the importance of maritime logistics in Indonesia, it is necessary to build a comprehensive maritime logistics system with good performance. One of the ports that can be an illustration of the condition of ports in Indonesia is Terminal II of the New Makassar Container Port where this port is designated as the main port of Makassar city which supports export-import activities. Thus, this study aims to analyze the service performance of Terminal II operational activities. The method used is through observation or direct visits to research locations to obtain data related to operational performance and conduct analysis by comparing performance achievements with predetermined performance standards. Based on the results of the analysis that has been carried out, the overall operational service performance results are stated to be good because they comply with performance standards. However, the obstacle in increasing the flow of containers to support performance is the lack of international ships mooring due to the limited length of the berth being operated.

Indonesian

Pelabuhan mempengaruhi perkembangan ekonomi lokal dan memperlancar arus distribusi komoditas antar wilayah. Pelabuhan menjadi penggerak pembangunan wilayah yang didukung dengan kinerja sistem logistik yang optimal. Melihat pentingnya logistik maritim di Indonesia, maka perlu untuk membangun sistem logistik maritim yang komprehensip dengan kinerja yang baik. Salah satu pelabuhan yang dapat menjadi gambaran kondisi pelabuhan di Indonesia adalah Terminal II Pelabuhan Petikemas New Makassar dimana pelabuhan ini ditetapkan sebagai pelabuhan utama kota Makassar yang menjadi penunjang kegiatan ekspor-impor. Dengan demikian, penelitian ini bertujuan untuk menganalisis kinerja pelayanan kegiatan operasional Terminal II. Metode yang digunakan adalah melalui observasi atau kunjungan langsung ke lokasi penelitian untuk memperoleh data terkait kinerja operasional dan melakukan analisis dengan membandingkan antara capaian kinerja dengan standar kinerja yang telah ditetapkan. Berdasarkan hasil analisis yang telah dilakukan, diperoleh hasil kinerja pelayanan operasional secara keseluruhan dinyatakan baik karena sesuai dengan standar kinerja. Namun yang menjadi kendala dalam peningkatan arus petikemas sebagai penunjang kinerja adalah masih kurangnya kapal internasional yang bertambat disebabkan panjang dermaga yang dioperasikan masih terbatas.

Keywords

Collaboration network of the authors

39 authors · 165 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Hasanuddin University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Andi Sitti ChairunnisaAffiliation unknown4
Abdul Haris DjalanteHasanuddin University2
Hans Agung PasakAffiliation unknown2
Marzuki UkkasHasanuddin University2
Sri UtariAffiliation unknown1
Abdul Haris DjalanteAffiliation unknown1
Misliah IdrusAffiliation unknown1
Wihdat DjafarAffiliation unknown1
Welsy KristiantoAffiliation unknown1
Rifkah FitriahAffiliation unknown1
Rifkah FitriahAffiliation unknown1
Misliah IdrusHasanuddin University1
Wihdat DjafarHasanuddin University1
Welsy KristiantoHasanuddin University1
Muhammad AsdarAffiliation unknown1
Febriyanti Karimba PangadonganAffiliation unknown1
Febriyanti Karimba PangadonganHasanuddin University1
Abdul WahidHasanuddin University1
Benny Audy Jaya GosariAffiliation unknown1
Arum FaindahAffiliation unknown1
Sulaiman GosalamAffiliation unknown1
Andi AmriHasanuddin University1
Syamsul AsriAffiliation unknown1
Lukman BocharyAffiliation unknown1
M. Rizal FirmansyahAffiliation unknown1
Zulkifli ZulkifliHasanuddin University1
Syamsul AsriHasanuddin University1
Lukman BocharyHasanuddin University1
M. Rizal FirmansyahHasanuddin University1
ZULKIFLI ZULKIFLIAffiliation unknown1
Syahrul Syah SinagaAffiliation unknown1
Ibnul MubarokAffiliation unknown1
Dyah Rini IndriyantiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/zonalaut/oai, first harvested 2 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Analysis of Operational Service Performance of Terminal II New Makassar Container Port</dc:title>
	<dc:title xml:lang="id">Analisis Kinerja Pelayanan Operasional Terminal II Pelabuhan Petikemas New Makassar</dc:title>
	<dc:creator xml:lang="en">Damayanti, Riska</dc:creator>
	<dc:creator xml:lang="en">Chairunnisa, Andi Sitti</dc:creator>
	<dc:creator xml:lang="en">Manapa, Esther Sanda</dc:creator>
	<dc:creator xml:lang="id">Damayanti, Riska</dc:creator>
	<dc:creator xml:lang="id">Chairunnisa, Andi Sitti</dc:creator>
	<dc:creator xml:lang="id">Manapa, Esther Sanda</dc:creator>
	<dc:subject xml:lang="id">Operasional, Kinerja, Pelabuhan, Bongkar Muat</dc:subject>
	<dc:subject xml:lang="id">-</dc:subject>
	<dc:subject xml:lang="en">Operational, Performance, Port, Loading and Unloading.</dc:subject>
	<dc:description xml:lang="en">Ports influence local economic development and facilitate the flow of commodity distribution between regions. Ports become drivers of regional development supported by optimal logistics system performance. Seeing the importance of maritime logistics in Indonesia, it is necessary to build a comprehensive maritime logistics system with good performance. One of the ports that can be an illustration of the condition of ports in Indonesia is Terminal II of the New Makassar Container Port where this port is designated as the main port of Makassar city which supports export-import activities. Thus, this study aims to analyze the service performance of Terminal II operational activities. The method used is through observation or direct visits to research locations to obtain data related to operational performance and conduct analysis by comparing performance achievements with predetermined performance standards. Based on the results of the analysis that has been carried out, the overall operational service performance results are stated to be good because they comply with performance standards. However, the obstacle in increasing the flow of containers to support performance is the lack of international ships mooring due to the limited length of the berth being operated.</dc:description>
	<dc:description xml:lang="id">Pelabuhan mempengaruhi perkembangan ekonomi lokal dan memperlancar arus distribusi komoditas antar wilayah. Pelabuhan menjadi penggerak pembangunan wilayah yang didukung dengan kinerja sistem logistik yang optimal. Melihat pentingnya logistik maritim di Indonesia, maka perlu untuk membangun sistem logistik maritim yang komprehensip dengan kinerja yang baik. Salah satu pelabuhan yang dapat menjadi gambaran kondisi pelabuhan di Indonesia adalah Terminal II Pelabuhan Petikemas New Makassar dimana pelabuhan ini ditetapkan sebagai pelabuhan utama kota Makassar yang menjadi penunjang kegiatan ekspor-impor. Dengan demikian, penelitian ini bertujuan untuk menganalisis kinerja pelayanan kegiatan operasional Terminal II. Metode yang digunakan adalah melalui observasi atau kunjungan langsung ke lokasi penelitian untuk memperoleh data terkait kinerja operasional dan melakukan analisis dengan membandingkan antara capaian kinerja dengan standar kinerja yang telah ditetapkan. Berdasarkan hasil analisis yang telah dilakukan, diperoleh hasil kinerja pelayanan operasional secara keseluruhan dinyatakan baik karena sesuai dengan standar kinerja. Namun yang menjadi kendala dalam peningkatan arus petikemas sebagai penunjang kinerja adalah masih kurangnya kapal internasional yang bertambat disebabkan panjang dermaga yang dioperasikan masih terbatas.</dc:description>
	<dc:publisher xml:lang="en">Departemen Teknik Kelautan Universitas Hasanuddin</dc:publisher>
	<dc:date>2023-11-09</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unhas.ac.id/index.php/zonalaut/article/view/27785</dc:identifier>
	<dc:identifier>10.62012/zl.v4i3.27785</dc:identifier>
	<dc:source xml:lang="en">Zona Laut Jurnal Inovasi Sains Dan Teknologi Kelautan; Volume 4, Number 3, November 2023 Edition; 227-232</dc:source>
	<dc:source xml:lang="id">Zona Laut : Jurnal Inovasi Sains Dan Teknologi  Kelautan; Volume 4, Nomor 3, Edisi November 2023; 227-232</dc:source>
	<dc:source>2721-5717</dc:source>
	<dc:source>2747-2124</dc:source>
	<dc:language>id</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/zonalaut/article/view/27785/10537</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2023 Riska Damayanti, Andi Sitti Chairunnisa, Esther Sanda Manapa</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>