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The The Utilization of Instagram by Wellner Consulting to Educate Tax Awareness

ELS Journal on Interdisciplinary Studies in Humanities · Vol. 8 No. 2 (2025) · pp. 660–669

DOI
10.34050/els-jish.v8i2.44920
ISSN
2621-0835, 2621-0843
Published
2025-06-27
Publisher
Hasanuddin University
Language
en
License
creativecommons.org/licenses/by-sa/4.0

Abstract

Tax is the main source of state revenue that plays an important role in supporting national development in various strategic sectors. Therefore, increasing tax awareness is the main focus of various institutions, including the Directorate General of Taxes (DGT) and other fiscal education actors. One of the approaches used in tax education is the utilization of social media, such as instagram, which has a wide reach and interactive features. This research aims to find out how Wellner Consulting utilizes the Instagram platform as a means of delivering tax education to the public. The research uses a descriptive qualitative approach with data collection methods through in-depth interviews and content analysis of the @wellnerconsulting Instagram account. In collecting and analyzing secondary data from Weliner Consulting's Instagram account, the author utilizes a digital tool called Reportei. The results showed that Wellner Consulting's digital communication strategy reflects the characteristics of convergent media, namely the incorporation of various content formats such as videos (Reels), images and text (carousels), and interactive features (Stories) in one platform. The strategy also involves two-way communication between the information provider and the audience, and is supported by data-driven evaluation to measure the effectiveness of the content. The findings show that tax information can be delivered in a light, interesting, and easy-to-understand manner, especially for the digital generation. Thus, Wellner Consulting's utilization of Instagram not only supports the dissemination of tax information, but also plays a role in shaping public tax awareness in a sustainable manner through an adaptive, communicative, and visual-based approach.

Keywords

Collaboration network of the authors

9 authors · 12 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Muhammadiyah Prof Dr Hamka
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Saffana ZahiraUniversitas Muhammadiyah Prof Dr Hamka1
Abdul KhoharUniversitas Muhammadiyah Prof Dr Hamka1
Vilya Dwi AgustiniUniversitas Muhammadiyah Prof Dr Hamka1
Abdul Rahman HardiansyahUniversitas Muhammadiyah Prof Dr Hamka1
Hendri PrasetyaUniversitas Muhammadiyah Prof Dr Hamka1
Mohamed Taffarul RizkyUniversitas Muhammadiyah Prof Dr Hamka1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/jish/oai, first harvested 3 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc)
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	<dc:title xml:lang="en">The The Utilization of Instagram by Wellner Consulting to Educate Tax Awareness</dc:title>
	<dc:creator xml:lang="en">Maulia Dewanti, Dinda</dc:creator>
	<dc:creator xml:lang="en">Hariyati, Farida</dc:creator>
	<dc:creator xml:lang="en">Mustiawan, Mustiawan</dc:creator>
	<dc:subject xml:lang="en">tax education</dc:subject>
	<dc:subject xml:lang="en">social media</dc:subject>
	<dc:subject xml:lang="en">instagram</dc:subject>
	<dc:subject xml:lang="en">digital communication</dc:subject>
	<dc:subject xml:lang="en">convergence media</dc:subject>
	<dc:description xml:lang="en">Tax is the main source of state revenue that plays an important role in supporting national development in various strategic sectors. Therefore, increasing tax awareness is the main focus of various institutions, including the Directorate General of Taxes (DGT) and other fiscal education actors. One of the approaches used in tax education is the utilization of social media, such as instagram, which has a wide reach and interactive features. This research aims to find out how Wellner Consulting utilizes the Instagram platform as a means of delivering tax education to the public. The research uses a descriptive qualitative approach with data collection methods through in-depth interviews and content analysis of the @wellnerconsulting Instagram account. In collecting and analyzing secondary data from Weliner Consulting's Instagram account, the author utilizes a digital tool called Reportei. The results showed that Wellner Consulting's digital communication strategy reflects the characteristics of convergent media, namely the incorporation of various content formats such as videos (Reels), images and text (carousels), and interactive features (Stories) in one platform. The strategy also involves two-way communication between the information provider and the audience, and is supported by data-driven evaluation to measure the effectiveness of the content. The findings show that tax information can be delivered in a light, interesting, and easy-to-understand manner, especially for the digital generation. Thus, Wellner Consulting's utilization of Instagram not only supports the dissemination of tax information, but also plays a role in shaping public tax awareness in a sustainable manner through an adaptive, communicative, and visual-based approach.</dc:description>
	<dc:publisher xml:lang="en">Hasanuddin University</dc:publisher>
	<dc:date>2025-06-27</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
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	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unhas.ac.id/index.php/jish/article/view/44920</dc:identifier>
	<dc:identifier>10.34050/els-jish.v8i2.44920</dc:identifier>
	<dc:source xml:lang="en">ELS Journal on Interdisciplinary Studies in Humanities; Vol. 8 No. 2 (2025): JUNE; 660-669</dc:source>
	<dc:source>2621-0835</dc:source>
	<dc:source>2621-0843</dc:source>
	<dc:source>10.34050/els-jish.v8i2</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/jish/article/view/44920/13013</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Dinda Maulia Dewanti, Farida Hariyati, Mustiawan</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
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