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Journal

Pelayanan Perizinan Terpadu Satu Pintu di Kabupaten Gorontalo

GOVERNMENT : Jurnal Ilmu Pemerintahan · Vol. 8 No. 1 (2015) · pp. 17–26

DOI
10.31947/jgov.v8i1.102
ISSN
1979-5645, 1979-5645
Published
2015-01-25
Publisher
Departemen Ilmu Pemerintahan Fisip Unhas
Language
en

Abstract

Abstract: This article aims to find out, to understand, and to analyze the one stop license service suc­cess and quality, specifically IMB, SIUP, and SIGU in Kantor Pelayanan Terpadu (KPT) of Gorontalo Regency. The result shows that one stop license service, specifically IMB, SIUP, and SIGU implemented by KPT are unsuccessful and out of quality. It is seen from the degree of fit that doesn’t meet the re­quirements as Korten’s Proposed namely policy/program, bene­ficiaries, and the implementing or­ganization. It is also shows that Korten’s fit require­ments theory is not relevant with the reality of one stop license service implementation in Gorontalo Regency.Keywords: one stop service, permitted services Abstrak: Tulisan ini bertujuan untuk mengetahui, memahami, dan menganalisis keberhasilan dan kualitas pelayanan perizinan terpadu satu pintu, khususnya untuk jenis layanan IMB, SIUP, dan SIGU di Kantor Pelayanan Terpadu (KPT) Kabupaten Gorontalo. Hasil penelitian me­nunjukkan bahwa pe­layanan perizinan terpadu satu pintu, khususnya untuk jenis layanan IMB, SIUP, dan SIGU yang diselenggarakan KPT Kabupaten Gorontalo belum berhasil dan belum berkualitas. Hal ini dapat dilihat dari tidak terpenuhinya derajat kesesuaian yang di­syaratkan antara tiga dimensi kese­suaian yang dikemukakan Korten, yakni ke­bijakan/program, pemanfaat dan organisasi pelaksana. Hal ini turut menunjukkan bahwa teori kesesuaian Korten tidak memiliki relevansi dengan realitas penyelenggaraan pelayanan perizinan terpadu satu pintu di Kabupaten Gorontalo. Kata kunci: pelayanan terpadu satu pintu, pelayanan perizinan

Keywords

Collaboration network of the authors

12 authors · 16 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Hasanuddin University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Muhammad Amirul Haq MuisAffiliation unknown1
And Muhammad RusliAffiliation unknown1
Fadillah UlandariAffiliation unknown1
Muhammad Amirul HaqAffiliation unknown1
Nurlinah NurlinahAffiliation unknown1
Isgunandar IsgunandarAffiliation unknown1
Indar ArifinAffiliation unknown1
Ermita SavitryAffiliation unknown1
Rusman RusmanHasanuddin University1
Suhardiman SyamsuAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/government/oai, first harvested 5 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Pelayanan Perizinan Terpadu Satu Pintu di Kabupaten Gorontalo</dc:title>
	<dc:creator xml:lang="en">Umar, Arif Alauddin</dc:creator>
	<dc:creator xml:lang="en">Saleh, Hasrat Arief</dc:creator>
	<dc:subject xml:lang="en">pelayanan terpadu satu pintu</dc:subject>
	<dc:subject xml:lang="en">pelayanan perizinan</dc:subject>
	<dc:description xml:lang="en">Abstract: This article aims to find out, to understand, and to analyze the one stop license service suc­cess and quality, specifically IMB, SIUP, and SIGU in Kantor Pelayanan Terpadu (KPT) of Gorontalo Regency. The result shows that one stop license service, specifically IMB, SIUP, and SIGU implemented by KPT are unsuccessful and out of quality. It is seen from the degree of fit that doesn’t meet the re­quirements as Korten’s Proposed namely policy/program, bene­ficiaries, and the implementing or­ganization. It is also shows that Korten’s fit require­ments theory is not relevant with the reality of one stop license service implementation in Gorontalo Regency.Keywords: one stop service, permitted services Abstrak: Tulisan ini bertujuan untuk mengetahui, memahami, dan menganalisis keberhasilan dan kualitas pelayanan perizinan terpadu satu pintu, khususnya untuk jenis layanan IMB, SIUP, dan SIGU di Kantor Pelayanan Terpadu (KPT) Kabupaten Gorontalo. Hasil penelitian me­nunjukkan bahwa pe­layanan perizinan terpadu satu pintu, khususnya untuk jenis layanan IMB, SIUP, dan SIGU yang diselenggarakan KPT Kabupaten Gorontalo belum berhasil dan belum berkualitas. Hal ini dapat dilihat dari tidak terpenuhinya derajat kesesuaian yang di­syaratkan antara tiga dimensi kese­suaian yang dikemukakan Korten, yakni ke­bijakan/program, pemanfaat dan organisasi pelaksana. Hal ini turut menunjukkan bahwa teori kesesuaian Korten tidak memiliki relevansi dengan realitas penyelenggaraan pelayanan perizinan terpadu satu pintu di Kabupaten Gorontalo. Kata kunci: pelayanan terpadu satu pintu, pelayanan perizinan</dc:description>
	<dc:publisher xml:lang="en">Departemen Ilmu Pemerintahan Fisip Unhas</dc:publisher>
	<dc:date>2015-01-25</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unhas.ac.id/index.php/government/article/view/102</dc:identifier>
	<dc:identifier>10.31947/jgov.v8i1.102</dc:identifier>
	<dc:source xml:lang="en">GOVERNMENT : Jurnal Ilmu Pemerintahan; Vol. 8 No. 1 (2015); 17-26</dc:source>
	<dc:source>1979-5645</dc:source>
	<dc:source>1979-5645</dc:source>
	<dc:source>10.31947/jgov.v8i1</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/government/article/view/102/pdf</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2016 GOVERNMENT : Jurnal Ilmu Pemerintahan</dc:rights>
</oai_dc:dc>