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Journal

Pengembangan Kapasitas Organisasi dalam Peningkatan Kualitas Pelayanan Publik Dinas Kehutanan dan Perkebunan Kabupaten Bone

GOVERNMENT : Jurnal Ilmu Pemerintahan · Vol. 8 No. 2 (2015) · pp. 93–104

DOI
10.31947/jgov.v8i2.110
ISSN
1979-5645, 1979-5645
Published
2015-07-15
Publisher
Departemen Ilmu Pemerintahan Fisip Unhas
Language
en

Abstract

Abstract: The purposes of this research are to explain the development of organizational capacity in improving the quality of public services in the forestry and plantation office of Bone regency and explain the steps conducted by the office in developing its organizational capacity by focus on three aspect: the devolopment of phiysical resources, the development of operational pro­cesses, and the development of human resources. It is found that: (1) the development of the capacity of physical resources, in general, is quite good, as it is shown by some indicators including physical resuorces, organizational struc­ture, financial matters, legal instruments(rules), and facilities and infrastructure; (2) the development of operational process (management) capaci­ty is generally good, the indicators are work procedures, work culture, and leadership; (3) the development of human resource capacity. The indi­cators are knowledge of employees, skills of employees, and work attitude and ethic. Keywords: capacity development, organizations, public service Abstrak: Penelitian ini bertujuan untuk menjelaskan pengembangan kapasitas organisasi dalam peningkatan kualitas pelayanan publik pada Dinas Kehutanan dan Perkebunan Kabupaten Bone dan menjelaskan langkah-langkah yang ditempuh Dinas Kehutanan dan Perkebunan Kabupaten Bone dalam pengembangan kapasitas organisasi pemerintahnya guna peningkatan kualitas pelayanan publik yang difokuskan pada tiga aspek yaitu pengembangan sumber daya fisik, pengembangan proses operasional dan pengembangan sumber daya manusia. Hasil temuan dari penilitian diketahui: (1) pengembangan kapasitas sumber daya fisik secara umum cukup baik, indikatornya yaitu sumber daya fisik, struktur organisasi, keuangan, perangkat hukum (aturan), dan sarana dan prasarana, hanya satu indikator yang mendapat penilaian kurang baik, yaitu kapasitas perangkat hukum; (2) pengembangan kapasitas proses operasional (ketatalaksanaan) secara umum baik dengan indikatornya yaitu prosedur kerja, budaya kerja, dan kepemimpinan; (3) pengembangan kapasitas sumber daya manusia, indikatornya yaitu pengetahuan pegawai, keterampilan pegawai, serta perilaku dan etika kerja. Kata kunci: pengembangan kapasitas, organisasi, pelayanan publik

Keywords

Collaboration network of the authors

27 authors · 45 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Islam Negeri Ar-Raniry
  • Universitas Bhayangkara Surabaya
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Andi Muhammad RusliAffiliation unknown4
Nurlinah NurlinahAffiliation unknown2
SafriadiUniversitas Islam Negeri Ar-Raniry1
RahmatullahAffiliation unknown1
Ahmad IrsyadAffiliation unknown1
Andi MamuAffiliation unknown1
Rahmatullah RahmatullahAffiliation unknown1
Hugo ItamarAffiliation unknown1
Muhammad Rijal RAffiliation unknown1
Andi MurfhiAffiliation unknown1
Haryono HaryonoUniversitas Bhayangkara Surabaya1
Kurniawan AkbarAffiliation unknown1
Suhardiman SyamsuAffiliation unknown1
Noor Gemilang SiradjaAffiliation unknown1
Masita Hi. ModimAffiliation unknown1
Zahra Adya RachmanAffiliation unknown1
Irwan TaslimAffiliation unknown1
Mulyadi MulyadiAffiliation unknown1
Andi Lukman IrwanAffiliation unknown1
Sulfiati FAffiliation unknown1
Faried AliAffiliation unknown1
Kamarunddin SingkaAffiliation unknown1
Muhammad Chaeroel AnsarAffiliation unknown1
Afni AmiruddinAffiliation unknown1
Muh. RezkyAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unhas.ac.id/index.php/government/oai, first harvested 5 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Pengembangan Kapasitas Organisasi dalam Peningkatan Kualitas  Pelayanan Publik Dinas Kehutanan dan Perkebunan  Kabupaten Bone</dc:title>
	<dc:creator xml:lang="en">Prawitno, Ashar</dc:creator>
	<dc:creator xml:lang="en">Alam, Andi Samsu</dc:creator>
	<dc:subject xml:lang="en">pengembangan kapasitas</dc:subject>
	<dc:subject xml:lang="en">organisasi</dc:subject>
	<dc:subject xml:lang="en">pelayanan publik</dc:subject>
	<dc:description xml:lang="en">Abstract: The purposes of this research are to explain the development of organizational capacity in improving the quality of public services in the forestry and plantation office of Bone regency and explain the steps conducted by the office in developing its organizational capacity by focus on three aspect: the devolopment of phiysical resources, the development of operational pro­cesses, and the development of human resources. It is found that: (1) the development of the capacity of physical resources, in general, is quite good, as it is shown by some indicators including physical resuorces, organizational struc­ture, financial matters, legal instruments(rules), and facilities and infrastructure; (2) the development of operational process (management) capaci­ty is generally good, the indicators are work procedures, work culture, and leadership; (3) the development of human resource capacity. The indi­cators are knowledge of employees, skills of employees, and work attitude and ethic. Keywords: capacity development, organizations, public service Abstrak: Penelitian ini bertujuan untuk menjelaskan pengembangan kapasitas organisasi dalam peningkatan kualitas pelayanan publik pada Dinas Kehutanan dan Perkebunan Kabupaten Bone dan menjelaskan langkah-langkah yang ditempuh Dinas Kehutanan dan Perkebunan Kabupaten Bone dalam pengembangan kapasitas organisasi pemerintahnya guna peningkatan kualitas pelayanan publik  yang difokuskan pada tiga aspek yaitu pengembangan sumber daya fisik, pengembangan proses operasional dan pengembangan sumber daya manusia. Hasil temuan dari penilitian diketahui: (1) pengembangan kapasitas sumber daya fisik secara umum cukup baik, indikatornya yaitu sumber daya fisik, struktur organisasi, keuangan, perangkat hukum (aturan), dan sarana dan prasarana, hanya satu indikator yang mendapat penilaian  kurang baik, yaitu kapasitas perangkat hukum; (2) pengembangan kapasitas proses operasional (ketatalaksanaan) secara umum baik dengan indikatornya yaitu prosedur kerja, budaya kerja, dan kepemimpinan; (3) pengembangan kapasitas sumber daya manusia,  indikatornya yaitu pengetahuan pegawai, keterampilan pegawai,  serta  perilaku dan etika kerja. Kata kunci : pengembangan kapasitas, organisasi, pelayanan publik</dc:description>
	<dc:publisher xml:lang="en">Departemen Ilmu Pemerintahan Fisip Unhas</dc:publisher>
	<dc:date>2015-07-15</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unhas.ac.id/index.php/government/article/view/110</dc:identifier>
	<dc:identifier>10.31947/jgov.v8i2.110</dc:identifier>
	<dc:source xml:lang="en">GOVERNMENT : Jurnal Ilmu Pemerintahan; Vol. 8 No. 2 (2015); 93-104</dc:source>
	<dc:source>1979-5645</dc:source>
	<dc:source>1979-5645</dc:source>
	<dc:source>10.31947/jgov.v8i2</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://journal.unhas.ac.id/index.php/government/article/view/110/pdf_1</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2016 GOVERNMENT : Jurnal Ilmu Pemerintahan</dc:rights>
</oai_dc:dc>