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PENGARUH TOTAL QUALITY MANAGEMENT (TQM), SISTEM PENGUKURAN KINERJA DAN SISTEM PENGHARGAAN TERHADAP KINERJA MANAJERIAL

Accounting Analysis Journal · Vol. 3 No. 1 (2014)

DOI
10.15294/aaj.v3i1.3914
ISSN
2502-6216, 2252-6765
Published
2014-03-16
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Total Quality Management (TQM), sistem pengukuran kinerja dan sistem penghargaan terhadap kinerja manajerial pada PT. Taspen (Persero) baik secara parsial maupun simultan. Populasi dalam penelitian ini adalah manajer tingkat menengah dan bawah di PT Taspen (Persero) Kantor Cabang Utama Semarang. Metode pemilihan sampel penelitian ini menggunakan purposive sampling sehingga diperoleh 34 responden. Hasil penelitian ini menunjukkan bahwa secara simultan variabel Total Quality Management (TQM), sistem pengukuran kinerja dan sistem penghargaan berpengaruh terhadap pembiayaan kinerja manajerial. Secara parsial Total Quality Management (TQM) berpengaruh positif terhadap kinerja manajerial. Sistem pengukuran kinerja berpengaruh positif terhadap kinerja manajerial Dan Sistem penghargaan berpengaruh positif terhadap kinerja manajerial.Berdasarkan hasil penelitian dapat disimpulkan bahwa secara parsial Total Quality Management (TQM) berpengaruh positif terhadap kinerja manajerial. Sistem pengukuran kinerja berpengaruh positif terhadap kinerja manajerial Dan Sistem penghargaan berpengaruh positif terhadap kinerja manajerial.The purpose of this study was to determine whether there is influence of Total Quality Management (TQM), system performance measurement and reward systems on managerial performance at PT. TASPEN (Persero) either partially or simultaneously. The population in this study is a managers of mid-level and managers of lower PT. TASPEN (Persero) at office center Semarang. The study uses purposive sampling there are 34 respondent. The results of this research indicate that simultaneously variable of Total Quality Management ( TQM ), system performance measurement and reward systems affect the performance of managerial finance. Total Quality Management ( TQM ) has a positive effect on managerial performance. Performance measurement system has a positive effect on managerial performance and rewards system has a positive effect on managerial performance.

Collaboration network of the authors

40 authors · 62 co-authorship links · showing the 40 most connected

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  • Universitas Yudharta Pasuruan
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Nurdian SusilowatiAffiliation unknown6
Indah AnisykurlillahAffiliation unknown2
Muhammad KhafidAffiliation unknown2
Indah Fajarini Sri WahyuningrumAffiliation unknown2
Nurul HayatiAffiliation unknown2
Agus WahyudinAffiliation unknown2
Kusmuriyanto KusmuriyantoAffiliation unknown2
Miftakhu Nuril KhodijahUniversitas Yudharta Pasuruan1
Miftara Ainul MufidUniversitas Yudharta Pasuruan1
Wiwin Ainis RohtihUniversitas Yudharta Pasuruan1
Arif SantosoAffiliation unknown1
Puji Novita SariAffiliation unknown1
Sari LestariAffiliation unknown1
Galang Rahadian PrabowoAffiliation unknown1
Henny MurtiniAffiliation unknown1
Shanie SukmawatiAffiliation unknown1
Aji KridawanAffiliation unknown1
Abiprayasa Kawiswara Weko HartoyoAffiliation unknown1
Eloking Surya Sekar MahardikaAffiliation unknown1
Nur AlimahAffiliation unknown1
Yacoeb Triandy HudoyoAffiliation unknown1
Septian Fahmi FahluzyAffiliation unknown1
Fachrurrozie FachrurrozieAffiliation unknown1
Dwi Anggoro SaputroAffiliation unknown1
Hafidz Hening WaskitoAffiliation unknown1
Insani Khikmawati KhikmawatiAffiliation unknown1
Eko Adi SaputroAffiliation unknown1
Ibnu Reza AshkhabiAffiliation unknown1
Febri Zaini AuliaAffiliation unknown1
Pristiani PristianiAffiliation unknown1
Elyana Ayu SorayaAffiliation unknown1
Eka SetiawatiAffiliation unknown1
Sarwo KuncoroAffiliation unknown1
Hendy Bayu SatriawanAffiliation unknown1
Thiara FitriyaniAffiliation unknown1
Ina Sarah NormalitaAffiliation unknown1
Sri Wahyuni HadiningtiyasAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/sju/index.php/aaj/oai, first harvested 5 Nov 2026, last seen 5 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">PENGARUH TOTAL QUALITY MANAGEMENT (TQM), SISTEM PENGUKURAN KINERJA DAN SISTEM PENGHARGAAN TERHADAP KINERJA MANAJERIAL</dc:title>
	<dc:creator>Hernawan, Aditya</dc:creator>
	<dc:creator>Mahmud, Amir</dc:creator>
	<dc:creator>Agustina, Linda</dc:creator>
	<dc:description xml:lang="en-US">Penelitian ini bertujuan untuk menganalisis pengaruh Total Quality Management (TQM), sistem pengukuran kinerja dan sistem penghargaan terhadap kinerja manajerial pada PT. Taspen (Persero) baik secara parsial maupun simultan. Populasi dalam penelitian ini adalah manajer tingkat menengah dan bawah di PT Taspen (Persero) Kantor Cabang Utama Semarang. Metode pemilihan sampel penelitian ini menggunakan purposive sampling sehingga diperoleh 34 responden. Hasil penelitian ini menunjukkan bahwa secara simultan variabel Total Quality Management (TQM), sistem pengukuran kinerja dan sistem penghargaan berpengaruh terhadap pembiayaan kinerja manajerial. Secara parsial Total Quality Management (TQM) berpengaruh positif terhadap kinerja manajerial. Sistem pengukuran kinerja berpengaruh positif terhadap kinerja manajerial Dan Sistem penghargaan berpengaruh positif terhadap kinerja manajerial.Berdasarkan hasil penelitian dapat disimpulkan bahwa secara parsial Total Quality Management (TQM) berpengaruh positif terhadap kinerja manajerial. Sistem pengukuran kinerja berpengaruh positif terhadap kinerja manajerial Dan Sistem penghargaan berpengaruh positif terhadap kinerja manajerial.The purpose of this study was to determine whether there is influence of Total Quality Management (TQM), system performance measurement and reward systems on managerial performance at PT. TASPEN (Persero) either partially or simultaneously. The population in this study is a managers of mid-level and managers  of lower PT. TASPEN (Persero) at office center Semarang. The study uses purposive sampling there are 34 respondent. The results of this research indicate that simultaneously variable of Total Quality Management ( TQM ) , system performance measurement and reward systems affect the performance of managerial finance. Total Quality Management ( TQM ) has a positive effect on managerial performance. Performance measurement system has a positive effect on managerial performance and rewards system has a positive effect on managerial performance. </dc:description>
	<dc:publisher xml:lang="en-US">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2014-03-16</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/sju/aaj/article/view/3914</dc:identifier>
	<dc:identifier>10.15294/aaj.v3i1.3914</dc:identifier>
	<dc:source xml:lang="en-US">Accounting Analysis Journal; Vol 3 No 1 (2014): March 2014</dc:source>
	<dc:source>2502-6216</dc:source>
	<dc:source>2252-6765</dc:source>
	<dc:source>10.15294/aaj.v3i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/sju/aaj/article/view/3914/3547</dc:relation>
</oai_dc:dc>