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Strategi Kaur Perencanaan Dalam Meningkatkan Kualitas Pelayanan Prima Di Pemerintahan Desa Sogo Kecamatan Kedungtuban

Business and Accounting Education Journal · Vol. 6 No. 2 (2025) · pp. 330–340

DOI
10.15294/baej.v6i2.21692
ISSN
2723-4487, 2723-4495
Published
2025-08-27
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

This research examines about the role of the Head of Planning in improving the quality of service excellence in Sogo Village, Kedungtuban Sub-district, Blora District. Using a qualitative approach and narrative design, data was collected through interviews, observation, and documentation. The findings show that the Kaur Perencanaan has the main responsibility in preparing development plans and managing village data, but is often faced with additional tasks that interfere with the focus on his main duties. Strategies implemented to improve services include developing information technology competencies, increasing human resource capacity, collaborating with other village officials, and increasing transparency and accountability. However, constraints such as limited resources and resistance to change remain a challenge. This study recommends additional staff, technology training, and the development of standard operating procedures (SOPs) to improve service effectiveness. The results of this study are expected to provide insights for the development of public service policies at the village level.

Keywords

Collaboration network of the authors

40 authors · 89 co-authorship links · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Sebelas Maret University
  • State University of Semarang
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Rusdarti RusdartiAffiliation unknown5
Joko WidodoAffiliation unknown4
Kardoyo KardoyoAffiliation unknown3
Agus WahyudinAffiliation unknown3
Ade RustianaAffiliation unknown3
Dian Fithra PermanaAffiliation unknown2
Edy SuryantoSebelas Maret University2
Arief YuliantoState University of Semarang2
Noor HudallahAffiliation unknown2
Rizqi Mustika WatiAffiliation unknown2
Murwatiningsih MurwatiningsihAffiliation unknown2
Heri YantoAffiliation unknown2
RusdartiAffiliation unknown2
Angga WijayaAffiliation unknown1
Liza Dwi AnggraeniAffiliation unknown1
Syaefa Habsyah Nur MaulidaAffiliation unknown1
Muhammad Nukha MurtadloAffiliation unknown1
Angga Pandu WijayaAffiliation unknown1
Syakila MaulidaAffiliation unknown1
Amanda Dewi PuspitaAffiliation unknown1
Yohana Endang TrirahayuAffiliation unknown1
Tafriyadhur Risa BillahAffiliation unknown1
Heni Agus PurwantiAffiliation unknown1
Asrori AsroriAffiliation unknown1
Fahrian Aldi AlfiansyaAffiliation unknown1
Yudha HeriyantoAffiliation unknown1
SlametAffiliation unknown1
Ahmad RozaniAffiliation unknown1
KardiyemAffiliation unknown1
Findy Cahya Isca SariAffiliation unknown1
Inarotul CaturmufidariniAffiliation unknown1
Rena Alfatih Dinul HadyuAffiliation unknown1
Ahmad SaerojiAffiliation unknown1
Esti WidyarningsihAffiliation unknown1
Fian FandanuAffiliation unknown1
Riyanti Ratna Ayu KurniasariAffiliation unknown1
Sri RatnawatiAffiliation unknown1
Ilham GhozaliAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/baej/oai, first harvested 5 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Strategi Kaur Perencanaan Dalam Meningkatkan Kualitas Pelayanan Prima Di Pemerintahan Desa Sogo Kecamatan Kedungtuban</dc:title>
	<dc:creator xml:lang="en">Kastini</dc:creator>
	<dc:creator xml:lang="en">Oktarina, Nina</dc:creator>
	<dc:subject xml:lang="en">Strategy</dc:subject>
	<dc:subject xml:lang="en">Planning</dc:subject>
	<dc:subject xml:lang="en">Excellent Service</dc:subject>
	<dc:description xml:lang="en">


This research examines about the role of the Head of Planning in improving the quality of service excellence in Sogo Village, Kedungtuban Sub-district, Blora District. Using a qualitative approach and narrative design, data was collected through interviews, observation, and documentation. The findings show that the Kaur Perencanaan has the main responsibility in preparing development plans and managing village data, but is often faced with additional tasks that interfere with the focus on his main duties. Strategies implemented to improve services include developing information technology competencies, increasing human resource capacity, collaborating with other village officials, and increasing transparency and accountability. However, constraints such as limited resources and resistance to change remain a challenge. This study recommends additional staff, technology training, and the development of standard operating procedures (SOPs) to improve service effectiveness. The results of this study are expected to provide insights for the development of public service policies at the village level.


</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2025-08-27</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/baej/article/view/21692</dc:identifier>
	<dc:identifier>10.15294/baej.v6i2.21692</dc:identifier>
	<dc:source xml:lang="en">Business and Accounting Education Journal; Vol. 6 No. 2 (2025): Business and Accounting Education Journal; 330 – 340</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v6i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/baej/article/view/21692/5899</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Business and Accounting Education Journal</dc:rights>
</oai_dc:dc>