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Self-Efficacy and Collective Efficacy on the Students’ Correspondence Skill Based on Self-Determination Theory

Business and Accounting Education Journal · Vol. 6 No. 3 (2026) · pp. 524–529

DOI
10.15294/baej.v6i3.27657
ISSN
2723-4487, 2723-4495
Published
2026-07-26
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

Communication is an important skill that must be developed in an individual. In the context of the world of work, written communication skills are known as correspondence. This study aimed to enhance students' correspondence skills by investigating the impact of collaborative skills, engagement, and interpersonal communication on learning outcomes for office administration students. This research is a quantitative study. The population was 150 university students of office management. It was saturation sampling. The respondents who filled out the questionnaires were 141. Students filled out a questionnaire to measure self-efficacy and collective efficacy, whereas a test measured correspondence skills. The data were tabulated and analyzed using covariance-based SEM (CB-SEM). The results showed that based on SDT, self-efficacy and competence have a significant role in improving correspondence skills, while autonomy and relatedness influence self-efficacy and collective efficacy more. However, not all of them have a direct effect on correspondence learning outcomes. Therefore, to improve correspondence skills, it is essential to create a learning environment that supports increasing students' competence and self-confidence, as well as providing freedom in learning and communicating.

Keywords

Collaboration network of the authors

16 authors · 29 co-authorship links

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Sebelas Maret University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Tria KristianiAffiliation unknown1
Eviana Lestari PutriAffiliation unknown1
Shinta Dewi AnggrainiAffiliation unknown1
Nina OktarinaAffiliation unknown1
Noor Jannatun NaimAffiliation unknown1
Nurdian SusilowatiAffiliation unknown1
Ashomatul FadlilahAffiliation unknown1
Fentya Dyah RahmawatiAffiliation unknown1
Edy SuryantoSebelas Maret University1
Ismiyati IsmiyatiAffiliation unknown1
Hana Netti PurasaniAffiliation unknown1
Masfufati AzizahAffiliation unknown1
Muhammad KhafidAffiliation unknown1
Agus WahyudinAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/baej/oai, first harvested 5 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc)
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	<dc:title xml:lang="en">Self-Efficacy and Collective Efficacy on the Students’ Correspondence Skill Based on Self-Determination Theory</dc:title>
	<dc:creator xml:lang="en">Sansabu, Harina</dc:creator>
	<dc:creator xml:lang="en">Tusyanah, Tusyanah</dc:creator>
	<dc:subject xml:lang="en">Correspondence Skills</dc:subject>
	<dc:subject xml:lang="en">SDT Theory</dc:subject>
	<dc:subject xml:lang="en">Self-efficacy</dc:subject>
	<dc:subject xml:lang="en">Collective Efficacy</dc:subject>
	<dc:description xml:lang="en">Communication is an important skill that must be developed in an individual. In the context of the world of work, written communication skills are known as correspondence. This study aimed to enhance students' correspondence skills by investigating the impact of collaborative skills, engagement, and interpersonal communication on learning outcomes for office administration students. This research is a quantitative study. The population was 150 university students of office management. It was saturation sampling. The respondents who filled out the questionnaires were 141. Students filled out a questionnaire to measure self-efficacy and collective efficacy, whereas a test measured correspondence skills. The data were tabulated and analyzed using covariance-based SEM (CB-SEM). The results showed that based on SDT, self-efficacy and competence have a significant role in improving correspondence skills, while autonomy and relatedness influence self-efficacy and collective efficacy more. However, not all of them have a direct effect on correspondence learning outcomes. Therefore, to improve correspondence skills, it is essential to create a learning environment that supports increasing students' competence and self-confidence, as well as providing freedom in learning and communicating.
 </dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2026-07-26</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/baej/article/view/27657</dc:identifier>
	<dc:identifier>10.15294/baej.v6i3.27657</dc:identifier>
	<dc:source xml:lang="en">Business and Accounting Education Journal; Vol. 6 No. 3 (2025): Business and Accounting Education Journal; 524 – 529</dc:source>
	<dc:source>2723-4487</dc:source>
	<dc:source>2723-4495</dc:source>
	<dc:source>10.15294/baej.v6i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/baej/article/view/27657/8208</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2026 Business and Accounting Education Journal</dc:rights>
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