Melola Discovery

← Melola Discovery

Journal

Transformation of Indonesian Migrant Workers’ Microenterprises in Kuala Lumpur: Implementation of Standard Operating Procedures and Quality Control as A Strategy to Improve Product Competitiveness

Indonesian Journal of Devotion and Empowerment · Vol. 1 No. 1 (2025) · pp. 1–8

DOI
10.15294/ijde.v1i1.32971
ISSN
2721-2645, 2827-7724
Published
2025-12-06
Publisher
Universitas Negeri Semarang
Language
eng

Abstract

This community engagement program aimed to enhance the capacity of Indonesian migrant workers’ microenterprises in Kuala Lumpur through training and implementation of Standard Operating Procedures (SOP) and Quality Control (QC). Based on a preliminary survey, most business owners lacked fundamental skills in production management and quality control, resulting in inconsistent product quality. The program was conducted on May 18, 2025, involving 35 microenterprise participants. Activities included theoretical training and practical simulations on SOP development and QC application. Evaluation was carried out through pre-tests and post-tests, which revealed a significant improvement in the participants' average score from 45.25 to 83.75, with the most notable increase observed in the ability to draft QC guidelines. The results demonstrated that the application of SOP and QC can effectively improve product consistency, quality, and competitiveness. However, challenges remained in the implementation process, such as time constraints, limited equipment, and low technical literacy. Therefore, follow-up strategies such as ongoing mentorship, the use of visual SOPs, and the establishment of peer learning communities are essential to ensure sustainability.

Keywords

Collaboration network of the authors

40 authors · 78 co-authorship links · 2 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • State University of Semarang
  • Diponegoro University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Muhammad FeriadyAffiliation unknown5
Nana Kariada Tri MartutiState University of Semarang3
Saringatun MudrikahAffiliation unknown3
Kardoyo KardoyoAffiliation unknown3
Wahid Akhsin Budi Nur SidiqState University of Semarang2
Ahmad NurkhinAffiliation unknown2
Dwi Puji AstutiAffiliation unknown2
KardoyoAffiliation unknown2
Dhita Prasisca MutiatariState University of Semarang1
Margunani MargunaniState University of Semarang1
Saringatun MudrikahState University of Semarang1
Lola Kurnia PitalokaState University of Semarang1
MargunaniAffiliation unknown1
Ahmad SehabuddinState University of Semarang1
Rossi PrabowoDiponegoro University1
Muh. SholehAffiliation unknown1
Khasan SetiajiAffiliation unknown1
Nuriyah KhasanahAffiliation unknown1
Indri MurniawatyAffiliation unknown1
Nurul Aisah Lancar SariAffiliation unknown1
Dwi Fiska FalisahAffiliation unknown1
Dhita Pracisca MutiatariAffiliation unknown1
Nasir NayamAffiliation unknown1
Yulhendri YulhendriAffiliation unknown1
Jean Elikal MarnaAffiliation unknown1
Weni SoftaziaAffiliation unknown1
JamaludinAffiliation unknown1
KardiyemAffiliation unknown1
Rediana SetiyaniAffiliation unknown1
Tata Cahyasari KardianaAffiliation unknown1
Siti Nur Syairotun NafiahAffiliation unknown1
Ermila Firas NaniAffiliation unknown1
Fitri Andriani SetyowatiAffiliation unknown1
Suprapti SupraptiAffiliation unknown1
Evita Septiana Tyas UtamiAffiliation unknown1
Retno PurwatiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/ijde/oai, first harvested 5 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en">Transformation of Indonesian Migrant Workers’ Microenterprises in Kuala Lumpur: Implementation of Standard Operating Procedures and Quality Control as A Strategy to Improve Product Competitiveness</dc:title>
	<dc:creator xml:lang="en">Pitaloka, Lola Kurnia </dc:creator>
	<dc:creator xml:lang="en">Kusumantoro</dc:creator>
	<dc:creator xml:lang="en">Melati, Inaya Sari </dc:creator>
	<dc:creator xml:lang="en">Farliana, Nina </dc:creator>
	<dc:subject xml:lang="en">Mentoring</dc:subject>
	<dc:subject xml:lang="en">Microenterprises</dc:subject>
	<dc:subject xml:lang="en">Production</dc:subject>
	<dc:subject xml:lang="en">Quality Control</dc:subject>
	<dc:subject xml:lang="en">Standardization</dc:subject>
	<dc:description xml:lang="en">This community engagement program aimed to enhance the capacity of Indonesian migrant workers’ microenterprises in Kuala Lumpur through training and implementation of Standard Operating Procedures (SOP) and Quality Control (QC). Based on a preliminary survey, most business owners lacked fundamental skills in production management and quality control, resulting in inconsistent product quality. The program was conducted on May 18, 2025, involving 35 microenterprise participants. Activities included theoretical training and practical simulations on SOP development and QC application. Evaluation was carried out through pre-tests and post-tests, which revealed a significant improvement in the participants' average score from 45.25 to 83.75, with the most notable increase observed in the ability to draft QC guidelines. The results demonstrated that the application of SOP and QC can effectively improve product consistency, quality, and competitiveness. However, challenges remained in the implementation process, such as time constraints, limited equipment, and low technical literacy. Therefore, follow-up strategies such as ongoing mentorship, the use of visual SOPs, and the establishment of peer learning communities are essential to ensure sustainability.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2025-12-06</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/ijde/article/view/32971</dc:identifier>
	<dc:identifier>10.15294/ijde.v1i1.32971</dc:identifier>
	<dc:source xml:lang="en">Indonesian Journal of Devotion and Empowerment; Vol. 1 No. 1 (2025): Special Issue ; 1-8</dc:source>
	<dc:source>2721-2645</dc:source>
	<dc:source>2827-7724</dc:source>
	<dc:source>10.15294/ijde.v1i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/ijde/article/view/32971/7406</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Indonesian Journal of Devotion and Empowerment</dc:rights>
</oai_dc:dc>