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Evaluating the Mediating Role of HR Practices in Workplace Digitalization Using SmartPLS

APTISI Transactions on Management (ATM) · Vol. 9 No. 2 (2025) · pp. 129–139

DOI
10.33050/atm.v9i2.2411
ISSN
2622-6804, 2622-6812
Published
2025-05-29
Publisher
Pandawan
Language
en
License
creativecommons.org/licenses/by-sa/4.0

Abstract

The rapid digitalization of workplaces has transformed organizational opera- tions, but the role of human resource (HR) practices in this process remains un- derexplored. Understanding how HR practices mediate the relationship between digitalization and organizational outcomes is crucial for maximizing the benefits of technological investments. This study aims to examine the mediating role of HR practices in workplace digitalization and its impact on organizational performance. Using a quantitative research design, data were collected through a structured survey of 300 HR professionals and managers across various in- dustries. Structural Equation Modeling (SEM) with SmartPLS was employed to analyze the relationships between workplace digitalization, HR practices, and organizational outcomes. The study tested hypotheses regarding the direct in- fluence of digitalization on HR practices and the mediating effect of HR in- terventions on organizational performance. Results indicate that workplace digitalization significantly and positively affects HR practices (path coefficient = 0.72, p < 0.001), and HR practices substantially mediate the relationship be- tween digitalization and organizational outcomes (indirect effect = 0.31). These findings highlight the critical role of HR strategies, such as targeted training and performance management, in leveraging digital transformation for improved or- ganizational effectiveness. The study concludes that aligning HR practices with digital initiatives is essential for realizing the full potential of workplace digitalization, contributing to both organizational success and broader Sustain- able Development Goals.

Keywords

Collaboration network of the authors

17 authors · 38 co-authorship links

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Co-authorOrganisationJoint articles
Felix SutisnaAffiliation unknown2
Cicilia Sriliasta BangunAffiliation unknown2
Raihan RaihanAffiliation unknown1
Eli Ratih RahayuAffiliation unknown1
Zinhle NdlovuAffiliation unknown1
Sondang Visiana SihotangAffiliation unknown1
Anandha FitrianiAffiliation unknown1
Ethan ChristopherAffiliation unknown1
Yustina Peniyanti JapAffiliation unknown1
Mohammad AnnasAffiliation unknown1
Untung RahardjaAffiliation unknown1
Nanda SeptianiAffiliation unknown1
Yolanda MasnitaAffiliation unknown1
Husna Leila YusranAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ijc.ilearning.co/ATM/oai, first harvested 6 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc)
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	<dc:title xml:lang="en">Evaluating the Mediating Role of HR Practices in Workplace Digitalization Using SmartPLS</dc:title>
	<dc:creator xml:lang="en">Handra, Tessa</dc:creator>
	<dc:creator xml:lang="en">Malika, Najalia</dc:creator>
	<dc:creator xml:lang="en">Patricia Pasha, Lucy</dc:creator>
	<dc:creator xml:lang="id">Malika, Najalia</dc:creator>
	<dc:subject xml:lang="en">Workplace Digitalization </dc:subject>
	<dc:subject xml:lang="en">HR Practices </dc:subject>
	<dc:subject xml:lang="en">SmartPLS</dc:subject>
	<dc:subject xml:lang="en">Structural Equation Modeling </dc:subject>
	<dc:subject xml:lang="en">Organizational Outcomes</dc:subject>
	<dc:description xml:lang="en">The rapid digitalization of workplaces has transformed organizational opera- tions, but the role of human resource (HR) practices in this process remains un- derexplored. Understanding how HR practices mediate the relationship between digitalization and organizational outcomes is crucial for maximizing the benefits of technological investments. This study aims to examine the mediating role of HR practices in workplace digitalization and its impact on organizational performance. Using a quantitative research design, data were collected through a structured survey of 300 HR professionals and managers across various in- dustries. Structural Equation Modeling (SEM) with SmartPLS was employed to analyze the relationships between workplace digitalization, HR practices, and organizational outcomes. The study tested hypotheses regarding the direct in- fluence of digitalization on HR practices and the mediating effect of HR in- terventions on organizational performance. Results indicate that workplace digitalization significantly and positively affects HR practices (path coefficient = 0.72, p &amp;lt; 0.001), and HR practices substantially mediate the relationship be- tween digitalization and organizational outcomes (indirect effect = 0.31). These findings highlight the critical role of HR strategies, such as targeted training and performance management, in leveraging digital transformation for improved or- ganizational effectiveness. The study concludes that aligning HR practices with digital initiatives is essential for realizing the full potential of workplace digitalization, contributing to both organizational success and broader Sustain- able Development Goals.</dc:description>
	<dc:publisher xml:lang="en">Pandawan</dc:publisher>
	<dc:date>2025-05-29</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ijc.ilearning.co/ATM/article/view/2411</dc:identifier>
	<dc:identifier>10.33050/atm.v9i2.2411</dc:identifier>
	<dc:source xml:lang="en">APTISI Transactions on Management (ATM); Vol. 9 No. 2 (2025): May; 129-139</dc:source>
	<dc:source xml:lang="id">APTISI Transactions on Management (ATM); Vol 9 No 2 (2025): May; 129-139</dc:source>
	<dc:source>2622-6804</dc:source>
	<dc:source>2622-6812</dc:source>
	<dc:source>10.33050/atm.v9i2</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://ijc.ilearning.co/ATM/article/view/2411/888</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Tessa Handra, Najalia Malika, Lucy Patricia Pasha (Author) </dc:rights>
	<dc:rights xml:lang="en">http://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>