The Influence of Work-life Balance and Perceived Organizational Support on Organizational Citizenship Behavior with Organizational Commitment as A Mediating Variable

Herni Justiana Astuti; Luthfi Arie Widzayanto; Eko Hariyanto; Fatmah Bagis

doi:10.15294/maj.v13i3.15137

Journal

The Influence of Work-life Balance and Perceived Organizational Support on Organizational Citizenship Behavior with Organizational Commitment as A Mediating Variable

Management Analysis Journal · Vol. 13 No. 3 (2024) · pp. 280–293

DOI: 10.15294/maj.v13i3.15137
ISSN: 2502-1451, 2252-6552
Published: 2024-09-30
Publisher: Universitas Negeri Semarang
Language: eng

Abstract

This study examines the effect of work-life balance and perceived organizational support on the Organizational Citizenship Behavior of nurses at RSI Muhammadiyah Tegal with organizational commitment as a mediator. This quantitative study uses primary data taken by distributing questionnaires via Google Forms. The population of this study was 231 nurses using purposive sampling techniques with the criteria of permanent nurses and a minimum work period of 1 year. Respondents who met the criteria numbered 155 people with a response rate of 116 people or 74.8 of the total population that met the criteria. The analysis tool used in this study was SEM-PLS 3. The findings of the study indicate that work-life balance and organizational commitment have a positive effect on Organizational Citizenship Behavior, inversely proportional to perceived organizational support which does not affect Organizational Citizenship Behavior, as well asorganizational commitment mediate the influence of work-life balance and perceived organizational support on Organizational Citizenship Behavior.

Keywords

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17 authors · 31 co-authorship links

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Co-author	Organisation	Joint articles
Maulida Nurul Innayah	Affiliation unknown	2
SRI WAHYUNI	Affiliation unknown	1
Awaludin	Affiliation unknown	1
Ani Kusbandiyah	Affiliation unknown	1
Suyoto Suyoto	National Research and Innovation Agency	1
Rizaldi Anggito Yudha	Affiliation unknown	1
Restu Frida Utami	Affiliation unknown	1
Muhamad Taufiq hidayatullah	Affiliation unknown	1
Ica Dwi Cahyani	Affiliation unknown	1
Wida Purwidianti	Affiliation unknown	1
Rina Sulistiawati	Affiliation unknown	1
Muchammad Agung Miftahuddi	Affiliation unknown	1
Cantika A'malina Annisa	Affiliation unknown	1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.unnes.ac.id/journals/maj/oai, first harvested 6 Nov 2026, last seen 8 Nov 2026.

Original metadata (oai_dc)

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	<dc:title xml:lang="en">The Influence of Work-life Balance and Perceived Organizational Support on Organizational Citizenship Behavior with Organizational Commitment as A Mediating Variable</dc:title>
	<dc:creator xml:lang="en">Herni Justiana Astuti</dc:creator>
	<dc:creator xml:lang="en">Luthfi Arie Widzayanto</dc:creator>
	<dc:creator xml:lang="en"> Eko Hariyanto</dc:creator>
	<dc:creator xml:lang="en">Fatmah Bagis</dc:creator>
	<dc:subject xml:lang="en">Work-Life Balance, Perceived Organizational Support, Organizational Commitment, Organizational Citizenship Behavior</dc:subject>
	<dc:description xml:lang="en">This study examines the effect of work-life balance and perceived organizational support on the Organizational Citizenship Behavior of nurses at RSI Muhammadiyah Tegal with organizational commitment as a mediator. This quantitative study uses primary data taken by distributing questionnaires via Google Forms. The population of this study was 231 nurses using purposive sampling techniques with the criteria of permanent nurses and a minimum work period of 1 year. Respondents who met the criteria numbered 155 people with a response rate of 116 people or 74.8 of the total population that met the criteria. The analysis tool used in this study was SEM-PLS 3. The findings of the study indicate that work-life balance and organizational commitment have a positive effect on Organizational Citizenship Behavior, inversely proportional to perceived organizational support which does not affect Organizational Citizenship Behavior, as well asorganizational commitment mediate the influence of work-life balance and perceived organizational support on Organizational Citizenship Behavior.</dc:description>
	<dc:publisher xml:lang="en">Universitas Negeri Semarang</dc:publisher>
	<dc:date>2024-09-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.unnes.ac.id/journals/maj/article/view/15137</dc:identifier>
	<dc:identifier>10.15294/maj.v13i3.15137</dc:identifier>
	<dc:source xml:lang="en">Management Analysis Journal; Vol. 13 No. 3 (2024): Special Edition; 280-293</dc:source>
	<dc:source>2502-1451</dc:source>
	<dc:source>2252-6552</dc:source>
	<dc:source>10.15294/maj.v13i3</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.unnes.ac.id/journals/maj/article/view/15137/2406</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2024 Management Analysis Journal</dc:rights>
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