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Konsep Kesalahan dan Kelalaian pada Penyelenggaraan Internet Service Provider (ISP)

Zaaken: Journal of Civil and Business Law · Vol. 6 No. 3 (2025) · pp. 358–371

DOI
10.22437/zaaken.v6i3.44839
ISSN
2721-5318, 2721-8759
Published
2025-11-12
Publisher
Universitas Jambi, Fakultas Hukum
Language
en
License
creativecommons.org/licenses/by/4.0

Abstract

Internet access (ISP) implementation is based on Law No. 36/1999 on telecommunications. Internet poles and fiber optic cables are often located next to PLN electricity poles. Many people have been disturbed by the presence of unlicensed poles and chaotic cables. The law regulates the use of land and buildings belonging to individuals for telecommunications implementation purposes and requires the consent of the relevant parties. However, this is rarely realized, resulting in similar issues in various places. This study aims to determine and analyze the provider's obligations as the implementing party and the indicators of errors and omissions in ISP implementation. The study employs normative legal research methodologies, encompassing the analysis of legislation and additional secondary data. This study found that providers are responsible for goods under their control. The aggrieved community can hold providers accountable for clear problems resulting from their errors or negligence. It is expected that adjusting existing rules to the status quo will address the problem of fiber optic poles and cables for communities in various regions with similar cases. This will make providers more careful when implementing the internet.

Keywords

Collaboration network of the authors

40 authors · 123 co-authorship links · 4 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Universitas Islam Negeri Raden Intan Lampung
  • Universitas Airlangga
  • Sultan Ageng Tirtayasa University
  • Universitas Syiah Kuala
  • Universitas Gadjah Mada
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Firya OktaviarniAffiliation unknown8
Diana AmirAffiliation unknown4
Suhermi SuhermiAffiliation unknown4
Isran IdrisAffiliation unknown4
Taufik YahyaAffiliation unknown3
Arsyad ArsyadAffiliation unknown3
Sukamto SatotoAffiliation unknown3
Lili Naili HidayahAffiliation unknown3
Pahlefi PahlefiAffiliation unknown3
Urip SulistiyoAffiliation unknown2
Upik YeliantiAffiliation unknown2
Agus SyarifAffiliation unknown2
Yetniwati YetniwatiAffiliation unknown2
Raffles RafflesAffiliation unknown2
İrwandani IrwandaniUniversitas Islam Negeri Raden Intan Lampung1
Agus PahrudinUniversitas Islam Negeri Raden Intan Lampung1
Erva TriyanaUniversitas Islam Negeri Raden Intan Lampung1
Yuvita OktarisaSultan Ageng Tirtayasa University1
Badrus ZamanUniversitas Airlangga1
Rimuljo HendradiUniversitas Airlangga1
Nys. ArfaAffiliation unknown1
Meri YarniAffiliation unknown1
Netty NettyAffiliation unknown1
Y. G. ArmandoAffiliation unknown1
Armando ArmandoAffiliation unknown1
Usman UsmanUniversitas Syiah Kuala1
Ivan Fauzani RaharjaAffiliation unknown1
Ratna DewiAffiliation unknown1
Ivan Fauzani RaharjaAffiliation unknown1
Iskandar ZulkarnainAffiliation unknown1
Dhils NoviadesAffiliation unknown1
Pradita Eko Prasetyo UtomoUniversitas Gadjah Mada1
Dawam SuprayogiAffiliation unknown1
Jodion SiburianAffiliation unknown1
Ade OctaviaAffiliation unknown1
Mohammad IlhamiAffiliation unknown1
Dicky AzwanAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://online-journal.unja.ac.id/index.php/Zaaken/oai, first harvested 6 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Konsep Kesalahan dan Kelalaian pada Penyelenggaraan Internet Service Provider (ISP)</dc:title>
	<dc:creator xml:lang="en">Anwar, Chairul</dc:creator>
	<dc:creator xml:lang="en">Suryahartati, Dwi</dc:creator>
	<dc:creator xml:lang="en">Windarto, Windarto</dc:creator>
	<dc:subject xml:lang="en">Fault</dc:subject>
	<dc:subject xml:lang="en">Unlawful Act</dc:subject>
	<dc:subject xml:lang="en">Telecommunication Implementation</dc:subject>
	<dc:description xml:lang="en">Internet access (ISP) implementation is based on Law No. 36/1999 on telecommunications. Internet poles and fiber optic cables are often located next to PLN electricity poles. Many people have been disturbed by the presence of unlicensed poles and chaotic cables. The law regulates the use of land and buildings belonging to individuals for telecommunications implementation purposes and requires the consent of the relevant parties. However, this is rarely realized, resulting in similar issues in various places. This study aims to determine and analyze the provider's obligations as the implementing party and the indicators of errors and omissions in ISP implementation. The study employs normative legal research methodologies, encompassing the analysis of legislation and additional secondary data. This study found that providers are responsible for goods under their control. The aggrieved community can hold providers accountable for clear problems resulting from their errors or negligence. It is expected that adjusting existing rules to the status quo will address the problem of fiber optic poles and cables for communities in various regions with similar cases. This will make providers more careful when implementing the internet.</dc:description>
	<dc:publisher xml:lang="en">Universitas Jambi, Fakultas Hukum</dc:publisher>
	<dc:date>2025-11-12</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://online-journal.unja.ac.id/Zaaken/article/view/44839</dc:identifier>
	<dc:identifier>10.22437/zaaken.v6i3.44839</dc:identifier>
	<dc:source xml:lang="en">Zaaken: Journal of Civil and Business Law; Vol. 6 No. 3 (2025): Oktober 2025; 358 – 371</dc:source>
	<dc:source>2721-5318</dc:source>
	<dc:source>2721-8759</dc:source>
	<dc:source>10.22437/zaaken.v6i3</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://online-journal.unja.ac.id/Zaaken/article/view/44839/23789</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Chairul Anwar, Dwi Suryahartati, Windarto</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by/4.0</dc:rights>
</oai_dc:dc>