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Transformational leadership model and academic service quality: An investigation on higher education

Indonesian Research Journal in Education |IRJE| · Vol. 9 No. 01 (2025) · pp. 437–451

DOI
10.22437/irje.v9i01.40656
ISSN
2580-5711
Published
2025-06-20
Publisher
Universitas Jambi, Indonesia
Language
en
License
creativecommons.org/licenses/by-nc-sa/4.0

Abstract

This research examines the relationship between transformational leadership and academic service quality in higher education. This research adopts a quantitative descriptive research method. There were 506 research samples consisting of the head of the study program, lecturers, staff, and students taken from six regional campuses of Universitas Pendidikan Indonesia, where they were enrolled in the study program for Primary Teacher Education. Primary data were collected using a self-administered questionnaire. Data analysis conducted in this research used the SPSS 24.00 application, which consists of descriptive data analysis, correlation analysis, ANOVA analysis, and regression evaluation. The findings revealed a positive and significant relationship between the nature of the transformational leadership model and the quality of academic services. This research finds further support for the relationship between transformational leadership models and the quality of academic services in higher education.

Collaboration network of the authors

40 authors · 124 co-authorship links · 1 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

  • Padjadjaran University
  • Diponegoro University
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Sururi SururiAffiliation unknown6
Asep SuryanaPadjadjaran University5
Djam’an SatoriAffiliation unknown4
Widiawati WidiawatiAffiliation unknown3
Johar PermanaAffiliation unknown3
Endang HerawanAffiliation unknown3
Tjutju YuniarsihAffiliation unknown2
Agus WuryantoAffiliation unknown2
Hadiyanto HadiyantoDiponegoro University2
Novebri NovebriAffiliation unknown2
Deden Deni KoswaraAffiliation unknown2
Iwan AriesAffiliation unknown2
Taufani Chusnul KurniatunAffiliation unknown2
AlfianAffiliation unknown2
Rika YosepaAffiliation unknown2
Badrudin BadrudinAffiliation unknown2
Welhelmina Febriana AyhuanAffiliation unknown1
Ida RapidaAffiliation unknown1
Ananda RachmaniarAffiliation unknown1
Taufani C. KurniatunAffiliation unknown1
Nani HartiniAffiliation unknown1
Cepi TriatnaAffiliation unknown1
Elin RosalinAffiliation unknown1
Cicih SutarsihAffiliation unknown1
Rahmat FadhliAffiliation unknown1
Mochamad Fadlani SalamAffiliation unknown1
Aulia Asyifani PutriAffiliation unknown1
Siti NurlatifahAffiliation unknown1
Yoki AriyanaAffiliation unknown1
Capri Arista Dewi Anjaya AnjayaAffiliation unknown1
Nova NovaAffiliation unknown1
Rusdinal RusdinalAffiliation unknown1
Bambang Budi WiyonoAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://online-journal.unja.ac.id/index.php/irje/oai, first harvested 6 Nov 2026, last seen 8 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en">Transformational leadership model and academic service quality: An investigation on higher education</dc:title>
	<dc:creator xml:lang="en">Cucun Sunaengsih</dc:creator>
	<dc:creator xml:lang="en">Aan Komariah</dc:creator>
	<dc:creator xml:lang="en">Dedy Achmad Kurniady</dc:creator>
	<dc:creator xml:lang="en">Nugraha Suharto</dc:creator>
	<dc:creator xml:lang="en">Dadan Djuanda</dc:creator>
	<dc:creator xml:lang="en">Aah Ahmad Syahid</dc:creator>
	<dc:creator xml:lang="en">Muthahharah Thahir</dc:creator>
	<dc:description xml:lang="en">This research examines the relationship between transformational leadership and academic service quality in higher education. This research adopts a quantitative descriptive research method. There were 506 research samples consisting of the head of the study program, lecturers, staff, and students taken from six regional campuses of Universitas Pendidikan Indonesia, where they were enrolled in the study program for Primary Teacher Education. Primary data were collected using a self-administered questionnaire. Data analysis conducted in this research used the SPSS 24.00 application, which consists of descriptive data analysis, correlation analysis, ANOVA analysis, and regression evaluation. The findings revealed a positive and significant relationship between the nature of the transformational leadership model and the quality of academic services. This research finds further support for the relationship between transformational leadership models and the quality of academic services in higher education.</dc:description>
	<dc:publisher xml:lang="en">Universitas Jambi, Indonesia</dc:publisher>
	<dc:date>2025-06-20</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://online-journal.unja.ac.id/irje/article/view/40656</dc:identifier>
	<dc:identifier>10.22437/irje.v9i01.40656</dc:identifier>
	<dc:source xml:lang="en">Indonesian Research Journal in Education |IRJE|; Vol. 9 No. 01 (2025): IRJE |Indonesian Research Journal in Education| ; 437-451</dc:source>
	<dc:source>2580-5711</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://online-journal.unja.ac.id/irje/article/view/40656/21177</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2025 Indonesian Research Journal in Education |IRJE|</dc:rights>
	<dc:rights xml:lang="en">http://creativecommons.org/licenses/by-nc-sa/4.0</dc:rights>
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