Journal
ANALISIS TINGKAT KEPUASAN NASABAH TERHADAP NILAI PERTANGGUNGAN RISIKO POLIS FULNADI PADA ASURANSI TAKAFUL KELUARGA BANDA ACEH
Share: Jurnal Ekonomi dan Keuangan Islam · Vol. 2 No. 2 (2013) · pp. 188–214
- ISSN
- 2549-0648, 2089-6239
- Published
- 2013-12-31
- Publisher
- Faculty of Islamic Economics and Business, Universitas Islam Negeri Ar-Raniry
- Language
- eng
Abstract
Takaful insurance is a shariah insurance that aims to minimize the loss of a risk. One of its flagship products is Fulnadi, this product is devoted to prepare children insurance to pursue their bachelor degree. This study aims to determine the effect of payment of claims benefits on the satisfaction of Fulnadi product participants and to know the procedure of claim benefit payment from risk insurance policy Fulnadi at PT. Takaful Insurance Family, Banda Aceh. This research applies both qualitative and quantitative approach through descriptive analysis. The data were taken through library research and field research, with the technique of collecting interview data, study of documentation and technique of questionnaire. The results revealed that the Family Takaful Insurance, especially Fulnadi, is a product that diverts the risk of children who could not continue their education if something bad happens in life, for the transfer of this risk the participant must pay the premium. The amount of paid premium greatly affects a number of benefits received. Other results indicate that 50% of participants expressed dissatisfaction with the benefits of claims received for the educational needs of the participating children. =========================================== Asuransi takaful adalah asuransi syariah yang bertujuan untuk memperkecil kerugian dari suatu risiko. Salah satu produk unggulannya adalah Fulnadi, produk ini dikhususkan untuk mempersiapkan anak dalam hal pendidikan sampai sarjana. Penelitian ini bertujuan untuk mengetahui pengaruh pembayaran manfaat klaim terhadap kepuasan peserta produk Fulnadi dan untuk mengetahui prosedur pembayaran manfaat klaim dari pertanggungan risiko polis Fulnadi pada PT. Asuransi Takaful Keluarga Banda Aceh. Penelitian ini menggunakan pendekatan kualitatif dan kuantitatif yang bersifat deskriptif analisis. Data yang diambil yaitu library research dan field research, dengan teknik pengumpulan data wawancara, telaah dokumentasi dan teknik kuesioner. Hasil penelitian mengungkapkan bahwa Asuransi Takaful Keluarga khususnya Fulnadi merupakan produk yang mengalihkan risiko anak-anak peserta yang tidak bisa melanjutkan pendidikan jika ada hal buruk terjadi dalam hidup, untuk pengalihan risiko ini peserta harus membayar premi. Besar kecilnya jumlah premi yang dibayarkan sangat mempengaruhi jumlah manfaat yang diterima. Hasil lain menunjukkan bahwa 50% peserta menyatakan tidak puas dengan manfaat klaim yang diterima untuk kebutuhan pendidikan putra-putri peserta.
Keywords
Collaboration network of the authors
40 authors · 131 co-authorship links · 2 across different organisations · showing the 40 most connected
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- Muria Kudus University
- Udayana University
- Satya Wacana Christian University
- Affiliation unknown
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Akmal Riza | Affiliation unknown | 3 |
| Syafiul Muzid | Muria Kudus University | 1 |
| Muhammad Taufiq Hidayat | Muria Kudus University | 1 |
| Khadijah Binti Mohd Khambali @ Hambali | Affiliation unknown | 1 |
| Muhammad Fauzi | Udayana University | 1 |
| Lesis Andre | Affiliation unknown | 1 |
| Josanti Nurhidayah | Affiliation unknown | 1 |
| Syahrul Gafur | Affiliation unknown | 1 |
| Atina Husna | Affiliation unknown | 1 |
| Rita Meri | Affiliation unknown | 1 |
| Daniah | Affiliation unknown | 1 |
| Edo Putra | Affiliation unknown | 1 |
| Meta Yupitri Zoningsih | Affiliation unknown | 1 |
| Aqilla Tunnazia | Affiliation unknown | 1 |
| Endang Sukinah | Affiliation unknown | 1 |
| Debi Kumala Putra | Affiliation unknown | 1 |
| Evangs Mailoa | Satya Wacana Christian University | 1 |
| Azharsyah Ibrahim | Affiliation unknown | 1 |
| Isnaliana Isnaliana | Affiliation unknown | 1 |
| Ayumiati Ayumiati | Affiliation unknown | 1 |
| Vira Clarissa Ksrisya | Affiliation unknown | 1 |
| Muksal Muksal | Affiliation unknown | 1 |
| Muizatul Aspira | Affiliation unknown | 1 |
| Lailatussaadah Lailatussaadah | Affiliation unknown | 1 |
| Sri Mutia | Affiliation unknown | 1 |
| Salma Hayati | Affiliation unknown | 1 |
| Cut Intan Hayati | Affiliation unknown | 1 |
| Cut Lisa Nun Zikir | Affiliation unknown | 1 |
| Rachmi Meutia | Affiliation unknown | 1 |
| Ghulaman Zakiiya | Affiliation unknown | 1 |
| Jalilah Jalilah | Affiliation unknown | 1 |
| Nazar Nazar | Affiliation unknown | 1 |
| ABDUL MANAN | Affiliation unknown | 1 |
| Thoyibi T | Affiliation unknown | 1 |
| Kamsul Abraha | Affiliation unknown | 1 |
| Nurmalia Nurmalia | Affiliation unknown | 1 |
| Zaki Saptari Saldi | Affiliation unknown | 1 |
| Purba Purnama | Affiliation unknown | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.