PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA KARYAWAN PADA IMPERIAL HOTEL KENDARI

Anisa, Nur; gunawan, gunawan; kambolong, makmur

doi:10.52423/bujab.v1i2.9632

Open access Jurnal

PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA KARYAWAN PADA IMPERIAL HOTEL KENDARI

Business UHO: Jurnal Administrasi Bisnis · Vol. 1 No. 2 (2016) · pp. 471–480

DOI: 10.52423/bujab.v1i2.9632
ISSN: 2503-1406
Published: 2016-11-10
Publisher: Universitas Halu Oleo
Language: eng
License: creativecommons.org/licenses/by/4.0

Abstract

This study aims to determine the significance of the Effect of Application of Total Quality Management (TQM) on Employee Performance at the Imperial Hotel Kendari. The number of respondents in this study were 40 respondents with data collection techniques used in the form of questionnaires, interviews and documentation. The data analysis method in this study is a simple linear regression analysis using SPSS Statistics 17.0 for windows with hypothesis testing using the t test (partial test). Based on the results of data analysis and the results of hypothesis testing shows that the TQM variable has a significant effect on employee performance. This is proven by comparing the value of tcount and ttable. T value = 12,471 with significant t = 0,000 while ttable = 1,68595 with significant level α = 0,05. Tcount (12,471) ttable (1,68595), it means that Ha in this study was accepted.ABSTRAKPenelitian ini bertujuan untuk mengetahui signifikansi Pengaruh Penerapan Total Quality Management (TQM) terhadap Kinerja Karyawan pada Imperial Hotel Kendari. Responden yang menjadi sampel dalam penelitian ini berjumlah 40 orang responden dengan teknik pengumpulan data yang digunakan berupa pembagian kuisioner, wawancara dan dokumentasi. Metode analisis data dalam penelitian ini adalah analisis regresi linear sederhana menggunakan SPSS Statistic 17.0 for windows dengan pengujian hipotesis menggunakan Uji t (uji parsial).Berdasarkan hasil analisis data dan hasil pengujian hipotesis menunjukkan bahwa variabel TQM berpengaruh signifikan terhadap kinerja karyawan. Ini dibuktikan dengan membandingkan nilai thitung dan ttabel. Nilai thitung = 12,471 dengan signifikan t = 0,000 sedangkan ttabel = 1,68595 dengan taraf signifikan α = 0,05. Nilai thitung (12,471) ttabel (1,68595), maka berarti Ha dalam penelitian ini diterima.

Keywords

Collaboration network of the authors

40 authors · 107 co-authorship links · 5 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

Universitas Halu Oleo
Institut Agama Islam Negeri Kendari
Affiliation unknown

Different organisations
Same organisation
Affiliation unknown
Thicker line = more joint articles · bigger circle = more articles

Show as table

Co-author	Organisation	Joint articles
Sahrun Sahrun	Affiliation unknown	7
Muh. Yusuf	Universitas Halu Oleo	5
Arifin Utha	Universitas Halu Oleo	5
Liwaul Liwaul	Universitas Halu Oleo	4
Candra Puspita Ningtyas	Affiliation unknown	3
Asriani Asriani	Universitas Halu Oleo	2
Nurjannah Nurjannah	Institut Agama Islam Negeri Kendari	2
Jamal Bake	Affiliation unknown	2
Muhammad Amir	Universitas Halu Oleo	2
Muh Amir	Universitas Halu Oleo	2
Eka Suaib	Universitas Halu Oleo	2
Amiruddin Takda	Universitas Halu Oleo	1
La Agusu	Affiliation unknown	1
Adelisna Adelisna	Universitas Halu Oleo	1
Muh Nasir	Universitas Halu Oleo	1
Rekha Adji Pratama	Affiliation unknown	1
Kartika Dwi Suryaningrum	Affiliation unknown	1
Riskha Amalia Bahar	Affiliation unknown	1
Faturachman Alputra Sudirman	Universitas Halu Oleo	1
Muhammad Nikmat Johar	Affiliation unknown	1
Wa Ode Srijuna	Affiliation unknown	1
La Ode Jamil	Affiliation unknown	1
Antasari Antasari	Affiliation unknown	1
Bahri Bahri	Affiliation unknown	1
Sulsalman Sulsalman	Affiliation unknown	1
Murdjani Kamaluddin	Affiliation unknown	1
Edi Mujahid	Affiliation unknown	1
Abdul Kadir	Universitas Halu Oleo	1
Ansar Ansar	Affiliation unknown	1
Andriani Muliadi	Affiliation unknown	1
Jopang Jopang	Universitas Halu Oleo	1
Suharto Suharto	Affiliation unknown	1
Wempy Banga	Affiliation unknown	1
Diah Safitri Abidin	Affiliation unknown	1
Sumarlin Sumarlin	Universitas Halu Oleo	1
Bahtiar Bahtiar	Universitas Halu Oleo	1
Mohammad Nuh Ibrahim	Affiliation unknown	1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/BUSSINESUHO/oai, first harvested 31 Okt 2026, last seen 31 Okt 2026.

Original metadata (oai_dc)

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	<dc:title xml:lang="en-US">PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA KARYAWAN PADA IMPERIAL HOTEL KENDARI</dc:title>
	<dc:creator>Anisa, Nur</dc:creator>
	<dc:creator>gunawan, gunawan</dc:creator>
	<dc:creator>kambolong, makmur</dc:creator>
	<dc:subject xml:lang="en-US">Administrasi Bisnis</dc:subject>
	<dc:subject xml:lang="en-US">Total Quality Management (TQM) ; Kinerja Karyawan</dc:subject>
	<dc:description xml:lang="en-US">This study aims to determine the significance of the Effect of Application of Total Quality Management (TQM) on Employee Performance at the Imperial Hotel Kendari. The number of respondents in this study were 40 respondents with data collection techniques used in the form of questionnaires, interviews and documentation. The data analysis method in this study is a simple linear regression analysis using SPSS Statistics 17.0 for windows with hypothesis testing using the t test (partial test). Based on the results of data analysis and the results of hypothesis testing shows that the TQM variable has a significant effect on employee performance. This is proven by comparing the value of tcount and ttable. T value = 12,471 with significant t = 0,000 while ttable = 1,68595 with significant level α = 0,05. Tcount (12,471) ttable (1,68595), it means that Ha in this study was accepted.ABSTRAKPenelitian ini bertujuan untuk mengetahui signifikansi Pengaruh Penerapan Total Quality Management (TQM) terhadap Kinerja Karyawan pada Imperial Hotel Kendari. Responden yang menjadi sampel dalam penelitian ini berjumlah 40 orang responden dengan teknik pengumpulan data yang digunakan berupa pembagian kuisioner, wawancara dan dokumentasi. Metode analisis data dalam penelitian ini adalah analisis regresi linear sederhana menggunakan SPSS Statistic 17.0 for windows dengan pengujian hipotesis menggunakan Uji t (uji parsial).Berdasarkan hasil analisis data dan hasil pengujian hipotesis menunjukkan bahwa variabel TQM berpengaruh signifikan terhadap kinerja karyawan. Ini dibuktikan dengan membandingkan nilai thitung dan ttabel. Nilai thitung = 12,471 dengan signifikan t = 0,000 sedangkan ttabel = 1,68595 dengan taraf signifikan α = 0,05. Nilai thitung (12,471)  ttabel (1,68595), maka berarti Ha dalam penelitian ini diterima.</dc:description>
	<dc:publisher xml:lang="en-US">Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2016-11-10</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
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	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:type xml:lang="en-US">Quantitative</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/BUSSINESUHO/article/view/9632</dc:identifier>
	<dc:identifier>10.52423/bujab.v1i2.9632</dc:identifier>
	<dc:source xml:lang="en-US">Business UHO: Jurnal Administrasi Bisnis; Vol 1, No 2 (2016): Business UHO: Jurnal Administrasi Bisnis; 471-480</dc:source>
	<dc:source>2503-1406</dc:source>
	<dc:source>10.52423/bujab.v1i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/BUSSINESUHO/article/view/9632/6832</dc:relation>
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	<dc:coverage xml:lang="en-US"></dc:coverage>
	<dc:coverage xml:lang="en-US"></dc:coverage>
	<dc:rights xml:lang="en-US">Copyright (c) 2019 Nur Anisa, gunawan gunawan, makmur kambolong</dc:rights>
	<dc:rights xml:lang="en-US">http://creativecommons.org/licenses/by/4.0</dc:rights>
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