Digital Transformation of Local Government: Design and Development of the Pakuhaji District Community Service Information System Website

Budiarto, Mukti; Asmawati, Ari; Kurniawan, Muhamad

doi:10.34306/ijcitsm.v4i1.143

Akses terbuka Jurnal SINTA 1

Digital Transformation of Local Government: Design and Development of the Pakuhaji District Community Service Information System Website

International Journal of Cyber and IT Service Management · Vol. 4 No. 1 (2024) · hlm. 11–18

DOI: 10.34306/ijcitsm.v4i1.143
ISSN: 2808-554X, 2797-1325
Terbit: 2024-04-02
Penerbit: Pandawan Sejahtera Indonesia
Bahasa: en
Lisensi: creativecommons.org/licenses/by/4.0/

Abstrak

In the era of digital transformation, local governments are increasingly pursuing innovation to improve the quality of public services. This research aims to carry out digital transformation in the government of Pakuhaji District, Tangerang Regency, by designing and building an efficient and responsive public service information system website. Through a systems development approach, this research identifies community needs, evaluates existing service processes, and designs information technology-based solutions. The designed information system covers various aspects of community services, such as submitting correspondence, public service information, and managing population data. The use of web technology enables better accessibility for the public, increases administrative efficiency, and speeds up the handling of service requests. The application of responsive design principles and intuitive interfaces is also a focus in website development to ensure optimal user experience. The research methodology includes a community needs survey, analysis of existing service processes, and development of a website prototype. It is hoped that the results of this research can make a positive contribution to the effectiveness and efficiency of community services in Pakuhaji District, creating a local government that is more responsive and connected to the needs of its citizens. It is hoped that this digital transformation can become the basis for further development in realizing a technology-oriented government for the welfare of society.

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16 penulis · 38 tautan kepenulisan bersama · 6 lintas organisasi

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Universitas Raharja
Graphic Era Hill University

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Rekan penulis	Organisasi	Artikel bersama
Ankur Singh Bist	Graphic Era Hill University	2
Prakriti Rashi	Graphic Era Hill University	2
Wahyu Yustika Prihastiwi	Universitas Raharja	2
Qurotul Aini	Universitas Raharja	1
Panca O. Hadi Putra	Universitas Raharja	1
Nuke Puji Lestari Santoso	Universitas Raharja	1
Aditya Ilham Setyobudi	Universitas Raharja	1
Nita Hermawati	Universitas Raharja	1
Citra Tesalonika Karisma	Universitas Raharja	1
Diana Ayu	Universitas Raharja	1
Muhammad Adi Alyano	Universitas Raharja	1
Fajar Januar Eka Putra	Universitas Raharja	1
Leonel Richie	Universitas Raharja	1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) https://iiast.iaic-publisher.org/ijcitsm/index.php/IJCITSM/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.

Metadata asli (oai_dc)

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	<dc:title xml:lang="en">Digital Transformation of Local Government: Design and Development of the Pakuhaji District Community Service Information System Website</dc:title>
	<dc:creator xml:lang="en">Budiarto, Mukti</dc:creator>
	<dc:creator xml:lang="en">Asmawati, Ari</dc:creator>
	<dc:creator xml:lang="en">Kurniawan, Muhamad</dc:creator>
	<dc:subject xml:lang="en">Digital Transformation</dc:subject>
	<dc:subject xml:lang="en">Information Systems</dc:subject>
	<dc:subject xml:lang="en">Web Technology</dc:subject>
	<dc:subject xml:lang="en">Public Services</dc:subject>
	<dc:subject xml:lang="en">Regional Government</dc:subject>
	<dc:description xml:lang="en">In the era of digital transformation, local governments are increasingly pursuing innovation to improve the quality of public services. This research aims to carry out digital transformation in the government of Pakuhaji District, Tangerang Regency, by designing and building an efficient and responsive public service information system website. Through a systems development approach, this research identifies community needs, evaluates existing service processes, and designs information technology-based solutions. The designed information system covers various aspects of community services, such as submitting correspondence, public service information, and managing population data. The use of web technology enables better accessibility for the public, increases administrative efficiency, and speeds up the handling of service requests. The application of responsive design principles and intuitive interfaces is also a focus in website development to ensure optimal user experience. The research methodology includes a community needs survey, analysis of existing service processes, and development of a website prototype. It is hoped that the results of this research can make a positive contribution to the effectiveness and efficiency of community services in Pakuhaji District, creating a local government that is more responsive and connected to the needs of its citizens. It is hoped that this digital transformation can become the basis for further development in realizing a technology-oriented government for the welfare of society.</dc:description>
	<dc:publisher xml:lang="en">Pandawan Sejahtera Indonesia</dc:publisher>
	<dc:date>2024-04-02</dc:date>
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	<dc:identifier>10.34306/ijcitsm.v4i1.143</dc:identifier>
	<dc:source xml:lang="en">International Journal of Cyber and IT Service Management; Vol. 4 No. 1 (2024): April; 11-18</dc:source>
	<dc:source>2808-554X</dc:source>
	<dc:source>2797-1325</dc:source>
	<dc:source>10.34306/ijcitsm.v4i1</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://iiast.iaic-publisher.org/ijcitsm/IJCITSM/article/view/143/71</dc:relation>
	<dc:relation>10.34306/ijcitsm.v4i1.143.g71</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 2024 Mukti Budiarto, Ari Asmawati, Muhamad Kurniawan</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by/4.0/</dc:rights>
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