Melola Discovery

← Melola Discovery

Akses terbuka Jurnal

PERSEPSI PELANGGAN TERHADAP LISTRIK PINTAR

Jurnal Dinamika Manajemen · Vol. 2 No. 3 (2014) · hlm. 160–168

DOI
10.22437/jdm.v2i3.2480
ISSN
2355-8148, 2338-123X
Terbit
2014-09-30
Penerbit
Prodi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Jambi
Bahasa
en
Lisensi
creativecommons.org/licenses/by-sa/4.0

Abstrak

Smart electrecity or prepaid electricity is introduced by PLN as program that has many goals namely; for customer need fulfilment, citizen, and PLN. On the customer level, goal establishment determinants are complex, one of them is customer perceptions on smart electrical fitting performance. This research is aimed at revealing concumer perception on some atributes they are: performance, feature, reliability, conformance, durability, service ability, and perceived quality. Research method use survey that used descriptive and qualitative approach. Research result shows that atributes generally has high score, and highest one is servicisability (4.16). Hence, smart electricity attibutes is perceived good by customers. Future related research on smart electricity is how is the household involevement and communication model that build by PLN to increase the customers. Key Words: Prepaid, KwH, Selfcustom and Region

Jaringan kolaborasi para penulis

19 penulis · 40 tautan kepenulisan bersama · 10 lintas organisasi

Arahkan kursor atau ketuk sebuah nama untuk menyorot rekan penulisnya. Klik dua kali untuk membuka halaman penulis.

  • State University of Jakarta
  • Universitas Jambi
  • Universitas Airlangga
  • Arnold Palmer Hospital for Children
  • Afiliasi tidak diketahui
  • Organisasi berbeda
  • Organisasi sama
  • Afiliasi tidak diketahui
  • Garis lebih tebal = lebih banyak artikel bersama · lingkaran lebih besar = lebih banyak artikel
Tampilkan sebagai tabel
Rekan penulisOrganisasiArtikel bersama
edward .Afiliasi tidak diketahui3
Muktiningsih NurjayadiState University of Jakarta2
Gladys Indira PutriState University of Jakarta1
Jefferson Lynford DeclanState University of Jakarta1
Bassam AbomoelakArnold Palmer Hospital for Children1
Anisa FitriyantiState University of Jakarta1
Dewi Sri Ningsih UjungAfiliasi tidak diketahui1
P.EddySanusi SilitongaAfiliasi tidak diketahui1
Afrizal .Afiliasi tidak diketahui1
Ade Titi NifitaUniversitas Jambi1
Suhaibah KadarsihAfiliasi tidak diketahui1
Muchid Rofi'iAfiliasi tidak diketahui1
Budi AryantoAfiliasi tidak diketahui1
Novita Eka SariUniversitas Jambi1
Vira SaamiaUniversitas Airlangga1
Ahmad YudiantoUniversitas Airlangga1

Afiliasi berasal dari OpenAlex; metadata OAI-PMH jurnal tidak memuatnya. Penulis tanpa ID OpenAlex dicocokkan berdasarkan nama, sehingga dua orang bisa tergabung atau satu orang bisa terpisah.

Sumber metadata: OAI-PMH (metadata jurnal) https://online-journal.unja.ac.id/index.php/jmbp/oai, pertama di-harvest 6 Nov 2026, terakhir terlihat 8 Nov 2026.
Metadata asli (oai_dc) 
<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en">PERSEPSI PELANGGAN TERHADAP LISTRIK PINTAR</dc:title>
	<dc:creator xml:lang="en">., Johannes</dc:creator>
	<dc:creator xml:lang="en">., Novitasari</dc:creator>
	<dc:creator xml:lang="en">Amalia, Winda Lara</dc:creator>
	<dc:description xml:lang="en">Smart electrecity or prepaid electricity is introduced by PLN as program that has many goals namely; for customer need fulfilment, citizen, and PLN. On the customer level, goal establishment determinants are complex, one of them is customer perceptions on smart electrical fitting performance. This research is aimed at revealing concumer perception on some atributes they are: performance, feature, reliability, conformance, durability, service ability, and perceived quality. Research method use survey that used descriptive and qualitative approach. Research result shows that atributes generally has high score, and highest one is servicisability (4.16). Hence, smart electricity attibutes is perceived good by customers. Future related research on smart electricity is how is the household involevement and communication model that build by PLN to increase the customers.    Key Words: Prepaid, KwH, Selfcustom and Region</dc:description>
	<dc:publisher xml:lang="en">Prodi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Jambi</dc:publisher>
	<dc:date>2014-09-30</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://online-journal.unja.ac.id/jmbp/article/view/2480</dc:identifier>
	<dc:identifier>10.22437/jdm.v2i3.2480</dc:identifier>
	<dc:source xml:lang="en">Jurnal Dinamika Manajemen; Vol. 2 No. 3 (2014): Jurnal Dinamika Manajemen; 160-168</dc:source>
	<dc:source>2355-8148</dc:source>
	<dc:source>2338-123X</dc:source>
	<dc:language>en</dc:language>
	<dc:relation>https://online-journal.unja.ac.id/jmbp/article/view/2480/7851</dc:relation>
	<dc:rights xml:lang="en">Copyright (c) 1970 Johannes ., Novitasari ., Winda Lara Amalia</dc:rights>
	<dc:rights xml:lang="en">https://creativecommons.org/licenses/by-sa/4.0</dc:rights>
</oai_dc:dc>