Journal
The Impact of Covid-19 on Intentions to Conduct Online Transactions: The Role of Affective and Cognitive
Accounting Analysis Journal · Vol. 12 No. 2 (2023) · pp. 84–93
- ISSN
- 2502-6216, 2252-6765
- Published
- 2023-10-05
- Publisher
- Universitas Negeri Semarang
- Language
- eng
Abstract
Purpose: We investigate the effect of affective and cognitive factors on online transaction intention during the pandemic covid-19 period. Method: We used an internet-based survey through Google form distributed directly to Indonesian respondents with the following criteria: (1) users who have made e-commerce purchases; (2) users who have made transactions on online platforms such as Shopee, Lazada, Instagram, and others. The final sample comprised of 253 respondents, dominated by 185 female users. We employed WarpPLS based on Structural Equation Modelling (SEM) for testing our hypotheses. Findings: We find that cognitive factors, such as perceived ease of use, perceived usefulness, and attitudes towards, have positive effect on online transaction intention. Then, the affective factor, such as perceived enjoyment, positively affects the online transaction intention through cognitive processes, but social norm does not influence the online transaction intention. Novelty: Our study contributes to developing literature on Theory Acceptance Modelling (TAM) by highlighting cognitive and affective factors to explain the effect of the pandemic covid-19 on the intention for the online transaction. Keywords: Affective; Cognitive; Intentions; Technology Acceptance Model
Collaboration network of the authors
33 authors · 57 co-authorship links · 1 across different organisations
Hover or tap a name to highlight its co-authors. Double-click to open the author's page.
- State University of Semarang
- Universitas Pancasakti Makassar
- Diponegoro University
- Affiliation unknown
- Different organisations
- Same organisation
- Affiliation unknown
- Thicker line = more joint articles · bigger circle = more articles
Show as table
| Co-author | Organisation | Joint articles |
|---|---|---|
| Siti Fadlilah | Affiliation unknown | 1 |
| Nazwar Hamdani Rahil | Affiliation unknown | 1 |
| Santi Damayanti | Affiliation unknown | 1 |
| Ariyanto Nugroho | Affiliation unknown | 1 |
| Fika Lilik Indrawati | Affiliation unknown | 1 |
| Binta Mu'tiya Rizki | Affiliation unknown | 1 |
| Yudi Kurniawan | Affiliation unknown | 1 |
| Indah Fajarini | Affiliation unknown | 1 |
| Sri Nurhayati | State University of Semarang | 1 |
| Wisnu Sunarto | Affiliation unknown | 1 |
| Firmansyah Firmansyah | Universitas Pancasakti Makassar | 1 |
| Risma Septiana | Diponegoro University | 1 |
| Ahmad Fashiha Hastawan | State University of Semarang | 1 |
| Ritme Cahya Aryani | Affiliation unknown | 1 |
| Veliana Marsha | Affiliation unknown | 1 |
| Wulansari Prasetyaningtyas | Affiliation unknown | 1 |
| Jefri Tri Yuniarto | Affiliation unknown | 1 |
| Eka Titi Andaryani | State University of Semarang | 1 |
| Sri Prastiti Kusuma Anggraeni | Affiliation unknown | 1 |
| Retno Sri Iswari | State University of Semarang | 1 |
| Siti Harnina Bintari | Affiliation unknown | 1 |
| Isti Hidayah | Affiliation unknown | 1 |
| Nuriana Rachmani Dewi Nino Adhi | Affiliation unknown | 1 |
| Azizah Dilla Safitri | Affiliation unknown | 1 |
| Nadia Anggit Tyaswari | Affiliation unknown | 1 |
| Ro'ifah Ro'ifah | Affiliation unknown | 1 |
| Sulton Dedi Wijaya | Affiliation unknown | 1 |
| Fatkhurrohman Fatkhurrohman | Affiliation unknown | 1 |
| Fatiatun Fatiatun | Affiliation unknown | 1 |
| Reka Seprina | Affiliation unknown | 1 |
Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.