Organizational Justice as an Antecedent of Job Performance

Nasurdin, Aizzat Mohd.; Khuan, Soon Lay

doi:10.22146/gamaijb.5593

Jurnal SINTA 1

Organizational Justice as an Antecedent of Job Performance

Gadjah Mada International Journal of Business (GamaIJB) · Vol. 9 No. 3 (2013) · pp. 335–353

DOI: 10.22146/gamaijb.5593
ISSN: 2338-7238, 1411-1128
Published: 2013-06-18
Publisher: Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
Language: eng

Abstract

The present research examines the influence of organizational justice (distributive justice and procedural justice) on predicting job performance (task performance and contextual performance). Survey data were drawn from a sample of 136 customer-contact employees within the telecommunications industry in Malaysia. Results of the regression analysis illustrate that distributive justice alone has a significant and positive relationship with task performance. On the other hand, only procedural justice is found to be significantly and positively related to contextual performance. Implications of the findings and directions for future research are highlighted.

Keywords

Collaboration network of the authors

10 authors · 16 co-authorship links · 4 across different organisations

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

Universiti Sains Malaysia
Universiti Teknologi MARA
Intel (Malaysia)
Affiliation unknown

Different organisations
Same organisation
Affiliation unknown
Thicker line = more joint articles · bigger circle = more articles

Show as table

Co-author	Organisation	Joint articles
Thurasamy Ramayah	Universiti Sains Malaysia	3
S. C. Kumaresan	Intel (Malaysia)	1
Mohd Nasser Mohd Noor	Universiti Sains Malaysia	1
Quah Boon Sin	Affiliation unknown	1
Abdul Rahman Rahim	Universiti Teknologi MARA	1
Muhamad Jantan	Universiti Sains Malaysia	1
Wong Wai Peng	Universiti Sains Malaysia	1
Mohamad Abdullah Hemdi	Universiti Teknologi MARA	1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://journal.ugm.ac.id/gamaijb/oai, first harvested 28 Okt 2026, last seen 28 Okt 2026.

Original metadata (oai_dc)

<oai_dc:dc xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/  http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
	<dc:title xml:lang="en-US">Organizational Justice as an Antecedent of Job Performance</dc:title>
	<dc:creator>Nasurdin, Aizzat Mohd.</dc:creator>
	<dc:creator>Khuan, Soon Lay</dc:creator>
	<dc:subject xml:lang="en-US">contextual performance; customer-contact employees; distributive justice; Malaysia; procedural justice; task performance</dc:subject>
	<dc:description xml:lang="en-US">The present research examines the influence of organizational justice (distributive justice and procedural justice) on predicting job performance (task performance and contextual performance). Survey data were drawn from a sample of 136 customer-contact employees within the telecommunications industry in Malaysia. Results of the regression analysis illustrate that distributive justice alone has a significant and positive relationship with task performance. On the other hand, only procedural justice is found to be significantly and positively related to contextual performance. Implications of the findings and directions for future research are highlighted.</dc:description>
	<dc:publisher xml:lang="en-US">Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada</dc:publisher>
	<dc:date>2013-06-18</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://journal.ugm.ac.id/gamaijb/article/view/5593</dc:identifier>
	<dc:identifier>10.22146/gamaijb.5593</dc:identifier>
	<dc:source xml:lang="en-US">Gadjah Mada International Journal of Business; Vol 9, No 3 (2007): September - December; 335-353</dc:source>
	<dc:source>2338-7238</dc:source>
	<dc:source>1411-1128</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://journal.ugm.ac.id/gamaijb/article/view/5593/4564</dc:relation>
</oai_dc:dc>