PENGARUH BEBAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA DINAS PENDAPATAN KOTA KENDARI

Malbar, Laode Rahmat; Sukotjo, Endro; Yusuf, Yusuf; Mahrani, Sri Wiyati

doi:10.33772/jumbo.v6i1.21609

Jurnal

PENGARUH BEBAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA DINAS PENDAPATAN KOTA KENDARI

Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) · Vol. 6 No. 1 (2022) · pp. 157–172

DOI: 10.33772/jumbo.v6i1.21609
ISSN: 2502-4175
Published: 2022-04-28
Publisher: Pascasarjana Universitas Halu Oleo
Language: eng

Abstract

The purpose of this study was to determine and analyze workload, organizational commitment to employee performance through job satisfaction at the Kendari City Revenue Service. This research approach is a survey with an explanatory research design. Data collection is done by using an instrument in the form of a questionnaire. The population of this study were all employees of the Kendari City Revenue Service as many as 104 people. The determination of the number of samples was carried out using a census. The analytical tool used is SEM with the AMOS program package.The results showed that (1) Workload had a negative and insignificant effect on employee job satisfaction at the Kendari City Revenue Service. (2) Organizational commitment has a positive and significant effect on employee job satisfaction at the Kendari City Revenue Service. (3) Workload has a negative and insignificant effect on employee performance at the Kendari City Revenue Service. Organizational commitment has a positive and significant effect on employee performance at the Kendari City Revenue Service Office. (4) Job satisfaction has a positive and significant effect on employee performance at the Kendari City Revenue Service. (5) Job satisfaction is not able to mediate the effect of workload on employee performance at the Kendari City Revenue Service. (6) Job satisfaction is able to mediate the effect of organizational commitment on employee performance at the Kendari City Revenue Service.

Collaboration network of the authors

40 authors · 275 co-authorship links · 5 across different organisations · showing the 40 most connected

Hover or tap a name to highlight its co-authors. Double-click to open the author's page.

Institut Agama Islam Negeri Kendari
Universitas Muhammadiyah Kendari
Universitas Halu Oleo
Universiti Teknologi MARA
Affiliation unknown

Different organisations
Same organisation
Affiliation unknown
Thicker line = more joint articles · bigger circle = more articles

Show as table

Co-author	Organisation	Joint articles
Sinarwaty Sinarwaty	Affiliation unknown	5
Juharsah Juharsah	Affiliation unknown	5
Hartini Hartini	Affiliation unknown	5
Alida Palilati	Affiliation unknown	5
Nurwati Nurwati	Affiliation unknown	5
Isalman Isalman	Affiliation unknown	4
Rahmat Madjid	Affiliation unknown	4
Hastuti Hastuti	Affiliation unknown	4
Adnan Hakim	Affiliation unknown	4
Murdjani Kamaluddin	Affiliation unknown	4
Nursaban Rommy	Affiliation unknown	3
Salma Saleh	Affiliation unknown	3
Agustinus Tangalayuk	Affiliation unknown	3
Nasrul Nasrul	Universitas Halu Oleo	3
Aidin Hudani Awasinombu	Affiliation unknown	3
Wahyuniati Hamid	Affiliation unknown	3
Riski Amalia Madi	Affiliation unknown	3
Muhammad Masri	Affiliation unknown	3
Samdin Samdin	Affiliation unknown	3
Suhirno Suhirno	Affiliation unknown	2
MUHAMMAD TAUFIK	Affiliation unknown	2
Sudirman Zaid	Affiliation unknown	2
Buyung Sarita	Affiliation unknown	2
Nofal Nur	Affiliation unknown	2
Moh. Amin	Affiliation unknown	2
Ansir Ansir	Affiliation unknown	2
La Hatani	Affiliation unknown	2
Valentinus Amstrong TN	Affiliation unknown	2
Ibnu Hajar	Universiti Teknologi MARA	2
Muhammad Alifuddin	Institut Agama Islam Negeri Kendari	1
Ahmadi Ahmadi	Institut Agama Islam Negeri Kendari	1
Laode Anhusadar	Institut Agama Islam Negeri Kendari	1
Kalni Kalni	Affiliation unknown	1
Nurul Ittaqullah	Affiliation unknown	1
Farhan Ramdhani Istianandar	Affiliation unknown	1
Efi Amsi	Affiliation unknown	1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/JUMBO/oai, first harvested 31 Okt 2026, last seen 31 Okt 2026.

Original metadata (oai_dc)

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	<dc:title xml:lang="en-US">PENGARUH BEBAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA DINAS PENDAPATAN KOTA KENDARI</dc:title>
	<dc:creator>Malbar, Laode Rahmat</dc:creator>
	<dc:creator>Sukotjo, Endro</dc:creator>
	<dc:creator>Yusuf, Yusuf</dc:creator>
	<dc:creator>Mahrani, Sri Wiyati</dc:creator>
	<dc:subject xml:lang="en-US"></dc:subject>
	<dc:description xml:lang="en-US">The purpose of this study was to determine and analyze workload, organizational commitment to employee performance through job satisfaction at the Kendari City Revenue Service. This research approach is a survey with an explanatory research design. Data collection is done by using an instrument in the form of a questionnaire. The population of this study were all employees of the Kendari City Revenue Service as many as 104 people. The determination of the number of samples was carried out using a census. The analytical tool used is SEM with the AMOS program package.The results showed that (1) Workload had a negative and insignificant effect on employee job satisfaction at the Kendari City Revenue Service. (2) Organizational commitment has a positive and significant effect on employee job satisfaction at the Kendari City Revenue Service. (3) Workload has a negative and insignificant effect on employee performance at the Kendari City Revenue Service. Organizational commitment has a positive and significant effect on employee performance at the Kendari City Revenue Service Office. (4) Job satisfaction has a positive and significant effect on employee performance at the Kendari City Revenue Service. (5) Job satisfaction is not able to mediate the effect of workload on employee performance at the Kendari City Revenue Service. (6) Job satisfaction is able to mediate the effect of organizational commitment on employee performance at the Kendari City Revenue Service.</dc:description>
	<dc:publisher xml:lang="en-US">Pascasarjana Universitas Halu Oleo</dc:publisher>
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	<dc:date>2022-04-28</dc:date>
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	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/JUMBO/article/view/21609</dc:identifier>
	<dc:identifier>10.33772/jumbo.v6i1.21609</dc:identifier>
	<dc:source xml:lang="en-US">Jurnal Manajemen, Bisnis dan Organisasi (JUMBO); Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1; 157-172</dc:source>
	<dc:source>2502-4175</dc:source>
	<dc:source>10.33772/jumbo.v6i1</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/JUMBO/article/view/21609/pdf</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2022 Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)</dc:rights>
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