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PENGARUH LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA DAN ORGANIZATONAL CITIZENSHIP BEHAVIOR

Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) · Vol. 1 No. 2 (2017) · pp. 19–26

DOI
10.33772/jumbo.v1i2.8066
ISSN
2502-4175
Published
2017-08-12
Publisher
Pascasarjana Universitas Halu Oleo
Language
eng

Abstract

The purposes of this study are to examine and to explain the effect of work environment on employee’s OCB that mediated by job satisfaction in the Civil Registration Service of Muna Regency. The approach of this research is explanatory research and data is collected cross-sectionally through the instrument of questionnaire. The population of this study is all civil servants in the Population and Civil Registration Service of Muna Regency with 28 employees as respondents. Analytical equipment used to test the hypothesis of this research is Partial Least Square (PLS).The results showed a partially significant effect of the work environment on job satisfaction, but the employee’s OCB has no significant effect. Then job satisfaction has a significant effect on employee’s OCB. Finally the results of this study indicate that job satisfaction acts as a perfect mediation (complete mediation) influence between the work environment and OCB employees. It means that a good work environment has a significant effect on the increasing of job satisfaction and job satisfaction has a significant effect on OCB, but the work environment has no directly significant effect to the increasing of employee’s OCB.Keywords: work environment, job satisfaction, organizational citizenship behavior

Collaboration network of the authors

40 authors · 153 co-authorship links · 1 across different organisations · showing the 40 most connected

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  • Universitas Muhammadiyah Kendari
  • Universitas Halu Oleo
  • Affiliation unknown
  • Different organisations
  • Same organisation
  • Affiliation unknown
  • Thicker line = more joint articles · bigger circle = more articles
Show as table
Co-authorOrganisationJoint articles
Muhammad MasriAffiliation unknown3
La Ode Bahana AdamAffiliation unknown3
Wahyuniati HamidAffiliation unknown3
Yusuf YusufUniversitas Muhammadiyah Kendari2
Yusuf MontunduAffiliation unknown2
Sri Wiyati MahraniAffiliation unknown2
Aidin Hudani AwasinombuAffiliation unknown2
Husin husinAffiliation unknown2
Alida PalilatiAffiliation unknown2
Nursaban Rommy SulemanAffiliation unknown2
Nasrul NasrulUniversitas Halu Oleo2
Murdjani KamaluddinAffiliation unknown1
Jeanet Silky MeitriAffiliation unknown1
Hastuti HastutiAffiliation unknown1
Syarmila SyarmilaAffiliation unknown1
Della Sagita NovandaAffiliation unknown1
Laode Asfahyadin AliddinAffiliation unknown1
Abdul Muin HamzahAffiliation unknown1
Abd. Razak YusufAffiliation unknown1
Sinarwaty SinarwatyAffiliation unknown1
Umar Wirahadi KusumaAffiliation unknown1
La Ode Asfahyadin AlidinAffiliation unknown1
Sinarwaty S.Affiliation unknown1
Sanusi SanusiAffiliation unknown1
Wahuniati WahyuniatiAffiliation unknown1
Jumaisa JumaisaAffiliation unknown1
Rahmat MadjidAffiliation unknown1
Dyon ZionissaAffiliation unknown1
Hasnani HasnaniAffiliation unknown1
Buyung SaritaAffiliation unknown1
Juharsah JuharsahAffiliation unknown1
Muh. TaufikAffiliation unknown1
Ismail IsmailAffiliation unknown1
Rezki AmaliaAffiliation unknown1
Andi Rachmat BoestonAffiliation unknown1
Salma SalehAffiliation unknown1
Neti NetiAffiliation unknown1

Affiliations come from OpenAlex; journal OAI-PMH metadata carries none. Authors without an OpenAlex ID are matched by name, which can merge or split people.

Metadata source: OAI-PMH (metadata jurnal) https://ojs.uho.ac.id/index.php/JUMBO/oai, first harvested 31 Okt 2026, last seen 1 Nov 2026.
Original metadata (oai_dc) 
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	<dc:title xml:lang="en-US">PENGARUH LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA DAN ORGANIZATONAL CITIZENSHIP BEHAVIOR</dc:title>
	<dc:creator>Syahriani, Syahriani</dc:creator>
	<dc:creator>Nurwati, Nurwati</dc:creator>
	<dc:creator>Hatani, La Hatani</dc:creator>
	<dc:description xml:lang="en-US">The purposes of this study are to examine and to explain the effect of work environment on employee’s OCB that mediated by job satisfaction in the Civil Registration Service of Muna Regency. The approach of this research is explanatory research and data is collected cross-sectionally through the instrument of questionnaire. The population of this study is all civil servants in the Population and Civil Registration Service of Muna Regency with 28 employees as respondents. Analytical equipment used to test the hypothesis of this research is Partial Least Square (PLS).The results showed a partially significant effect of the work environment on job satisfaction, but the employee’s OCB has no significant effect. Then job satisfaction has a significant effect on employee’s OCB. Finally the results of this study indicate that job satisfaction acts as a perfect mediation (complete mediation) influence between the work environment and OCB employees. It means that a good work environment has a significant effect on the increasing of job satisfaction and job satisfaction has a significant effect on OCB, but the work environment has no directly significant effect to the increasing of employee’s OCB.Keywords: work environment, job satisfaction, organizational citizenship behavior   </dc:description>
	<dc:publisher xml:lang="en-US">Pascasarjana Universitas Halu Oleo</dc:publisher>
	<dc:contributor xml:lang="en-US"></dc:contributor>
	<dc:date>2017-08-12</dc:date>
	<dc:type>info:eu-repo/semantics/article</dc:type>
	<dc:type>info:eu-repo/semantics/publishedVersion</dc:type>
	<dc:type xml:lang="en-US">Peer-reviewed Article</dc:type>
	<dc:format>application/pdf</dc:format>
	<dc:identifier>https://ojs.uho.ac.id/index.php/JUMBO/article/view/8066</dc:identifier>
	<dc:identifier>10.33772/jumbo.v1i2.8066</dc:identifier>
	<dc:source xml:lang="en-US">Jurnal Manajemen, Bisnis dan Organisasi (JUMBO); Vol 1, No 2 (2017): Jurnal Jumbo Vol 1 No 2; 19-26</dc:source>
	<dc:source>2502-4175</dc:source>
	<dc:source>10.33772/jumbo.v1i2</dc:source>
	<dc:language>eng</dc:language>
	<dc:relation>https://ojs.uho.ac.id/index.php/JUMBO/article/view/8066/5877</dc:relation>
	<dc:rights xml:lang="en-US">Copyright (c) 2019 Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)</dc:rights>
</oai_dc:dc>